About The Position

Impact XM creates immersive experiences for both virtual and in-person events. We’re seeking an Event Manager, Congress, Meetings & Events – Life Sciences to join our growing team. In this role, you’ll play a key part in planning and delivering high-impact meetings, congress activations, and special events for our Healthcare and Pharmaceutical clients. If you thrive in a fast-paced environment, love building relationships, and have a passion for exceptional event execution—this role is for you.

Requirements

  • Bachelor’s degree and 2+ years of experience in event, congress, trade show, or convention planning; housing bureau experience is a plus.
  • A passion for working with people and delivering exceptional customer service.
  • Strong attention to detail with excellent organizational and follow-up skills.
  • Outstanding verbal and written communication skills—able to present effectively, create clear proposals, and maintain accurate documentation.
  • Ability to juggle multiple projects, manage tight deadlines, and adapt quickly.
  • Entrepreneurial mindset—independent, resourceful, and solutions-oriented.
  • Flexible, open-minded, and highly collaborative.
  • Ability to build rapport quickly with clients and partners.
  • Strong business sense and problem-solving abilities.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Experience within an event marketing or creative solutions agency preferred.

Responsibilities

  • Serve as the primary liaison between suppliers and internal teams to coordinate meetings, events, training sessions, and conference hospitality suites.
  • Research, evaluate, negotiate, and maintain strong relationships with preferred vendors.
  • Develop proposals, cost estimates, and event budgets; track financials and provide reporting for individual events and annual program spend.
  • Maintain and manage budgets throughout pre-planning, onsite execution, and post-show reconciliation.
  • Lead the venue and meeting/event site selection process.
  • Negotiate hotel, lodging, and meeting space rental contracts to meet approved budgets.
  • Oversee schedules, materials, and services for multiple meetings and conventions for recurring clients.
  • Coordinate event registration, payment processes, promotions, invitations, and sponsorship activities.
  • Partner closely with client representatives and Impact XM planners to determine event logistics—attendance, housing, meeting space, catering, schedules, and payment arrangements.
  • Work with convention management teams, housing bureaus, hotels, and other partners to secure and manage room blocks, registration, badging, and onsite support services (F&B, AV, etc.).
  • Oversee attendee communications, including email updates, convention information packets, and final housing/registration reports.
  • Manage onsite housing, registration, and badge distribution during events.
  • Oversee payment processes, including master billing, credit card use, and client-direct payments.
  • Travel to onsite event locations as needed.
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