Event Host

Custom House Restaurant Group•Pismo Beach, CA

12h•Onsite

About The Position

Join Our Team at Ventana Grill – Pismo Beach We are seeking dependable, personable food service professionals who are passionate about creating exceptional guest experiences. If you enjoy working in a team-driven environment and take pride in strong customer service, we invite you to apply. About Us Ventana Grill is part of the Custom House Restaurant Group, which owns and operates multiple restaurants along the Central Coast between Pismo Beach and Avila Beach. We believe in continuous learning and professional growth. From entry-level team members to General Managers, every role is valued, and every team member contributes to a workplace culture rooted in respect, accountability, and genuine care for one another. We are committed to developing our people through training, mentorship, and opportunities to advance within the company. Position: Event Host The Event Host serves as the primary guest-facing liaison for weddings and private events and acts as the conduit between the Event Coordinator and the client. This role ensures clear communication, strong guest experience, and smooth on-site execution of event plans. The Event Host role is not intended to replace Event Servers or assume primary responsibility for standard server execution duties except as operationally necessary.

Requirements

Ability to stand and walk for extended periods (up to 8 hours or more)
Must be able to lift and carry up to 50 lbs. unassisted
Ability to bend, stoop, reach, and climb stairs as necessary in a multi-level restaurant environment
Must have flexible availability, including days, nights, weekends, and holidays
Reliable transportation to and from the restaurant
Ability to obtain and maintain a California Food Handler's Certification card and Responsible Beverage Service Certification

Responsibilities

Serve as the main on-site point of contact for event clients and hosts
Communicate the event timeline, key details, and client preferences from the Event Coordinator to the client, and from the client back to the Event Coordinator/service team as needed
Confirm and facilitate event flow for key moments (guest arrival, ceremony transitions, speeches/toasts, cake cutting, special dances, departures, etc., as applicable)
Provide proactive guest-facing support and service recovery for the client/host(s) as needed
Coordinate day-of communication with vendors as applicable (e.g., DJ/band, photographer, planner) to support timeline adherence
Notify the Event Coordinator of any client-requested changes or issues requiring decisions
Guest table service, food and beverage delivery, clearing, resetting, and station duties
Maintaining service pacing and standards at tables and within assigned areas
Coordinating with the kitchen and bar for accurate and timely service
Assisting with event setup/strike as assigned and supporting flip responsibilities per shift direction