Event Host (Part-Time)

City MuseumSaint Louis, MO
19dOnsite

About The Position

This role serves as a guest host for many different experiences at City Museum. This includes: Coordination of private and in-house events, setup/break down, and management of staff pertaining to the event. Hosting birthday parties or large groups, setup/break down, and coordination with Food & Beverage team. Serving as a tour host when necessary Main hours worked would be during, before and after private or in-house events. Secondary would be hours during the day for birthday parties and large groups. In this role you will be part of the City Museum’s Marketing Team which is always planning fun and exciting events!

Requirements

  • Applicants must be 21 years of age or older
  • High school diploma or equivalent
  • Ability to accept guidance and supervision
  • Ability to communicate effectively with public, customers and staff members
  • Be aware, attentive, and work well with others
  • Energy and enthusiasm for long days
  • Ability to work in extreme weather conditions while taking precautions, including hydration and sun-protection
  • Must be able to work days, evenings, weekends and holidays to meet business needs
  • Approachable and outgoing
  • Must be able to stand for extended periods of time
  • Must be able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds.
  • Ability to climb stairs

Nice To Haves

  • Hospitality/Event experience preferred

Responsibilities

  • Responsible for coordinating set-up of the event floorplan with help from the food & beverage team
  • Co-manage the event floor staff with the assistance of the food & beverage supervisor and floor supervisor
  • Responsible for being the on-site contact for clients and caterers and helping with whatever may arise during the event
  • Serve as the on-site contact and host for birthday party guests
  • Serve as group host on days when the museum has several groups dining during their visit
  • Provide superior guest service to all customers in a polite and expedient manner
  • Maintain knowledge of and consistently enforced the terms of the event agreement to ensure the proper attractions, slides, and spaces are operating if needed
  • Be attentive at all times
  • Work on in-house programming which includes the City Nights series, Rooftop dog show, weekend entertainment like karaoke and jazz bands, and holiday programming like New Years Eve and other summer holidays.
  • Communicate with management and other employees, including use of two-way radios
  • Maintain a clean and safe work environment for customers and other employees
  • Assist customers with all questions regarding City Museum including facility layout and amenities
  • Perform zone walk through and ensure zones are maintained to museum standards
  • Follow all museum policies and procedures
  • Other duties as assigned
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