EVENT CROWD CONTROL SPECIALIST

Hard Rock Hotel & Casino Atlantic City • Atlantic City, NJ

317d

About The Position

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest oriented demeanor at all times.

Requirements

• High School Diploma or equivalent is required.
• Minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
• Must be able to stand for up to 8 hours.

Nice To Haves

• Previous Event/Nightclub Security experience.
• Law Enforcement experience.
• Military experience.

Responsibilities

• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary.
• Prepare detailed incident reports in a clear and precise manner.
• Assist in the coordination and resolution of emergency situations.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Other duties as assigned.

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED