Event Coordinator- IMB (ICONA Means Business)

ICONA RESORTS 1•Wildwood, NJ

36d•Onsite

About The Position

The Event Coordinator is responsible for supporting the efficient operation of the IMB (ICONA Means Business) sales team by detailing and executing day-of booked events. This role also supports and contributes to reporting, proactive selling strategy, and client communication to meet team, client, and guest needs. This position is located in Avalon, NJ.

Requirements

High school diploma or equivalent required
One year of experience in hospitality, hotel operations, or event services.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Basic understanding of clerical procedures and systems such as recordkeeping and filing.
Ability to work independently.

Responsibilities

Conduct proactive outreach and strategic networking as needed or as directed by the Director of IMB to support and drive new business development opportunities.
Assist with site tours as needed.
Serve as the primary point of contact for detailed planning following contract execution, including client-facing communication and oversight of decisions related to menus, floor plans, agendas, and invoicing.
Monitor and enforce all key deadlines, including payment schedules, room release dates, and menu selection timelines, to ensure full compliance and timely execution.
Prepare, manage, and distribute all client facing and internal event documentation, ensuring accuracy, completeness, and timely communication.
Maintain and build menu enhancers, team-building, and rental options to contribute to revenue growth for IMB following contracting.
Maintain day-of event presence, acting as the liaison between onsite clients and the Operations Team to ensure successful event execution.
Maintain, compile, and produce comprehensive reports on IMB leads, financial performance, and relevant data to support informed decision- making
Assist with creating materials for IMB marketing and maintaining and updating CVENT listings.
Support the development and implementation of training materials for retreats.
Establish standardized SOPs across properties to ensure best practice in coordination.
Oversee office supplies inventory and coordinates the ordering of client amenities, IT or meeting materials, and rental items.
Attend weekly Aloha Culture Meetings.
Perform additional duties as required to support team operations.