Event Coordinator

Cranbrook • Bloomfield Hills, MI

22d

About The Position

The Event Coordinator is responsible for providing comprehensive event coordination, administrative oversight, and logistical support for meetings, programs, and special events held across Cranbrook Educational Community venues. This role serves as a primary point of contact for campus-wide scheduling, facility rentals, photography coordination, and required licensing, while delivering a high level of customer service to internal and external constituents. This position combines event planning, systems administration, and customer service functions to ensure efficient operations, clear communication, and successful execution of Cranbrook events.

Requirements

• High School Diploma or GED required, Associate’s or bachelor’s degree in Event Management, Hospitality, Business Administration, or related field preferred.
• Minimum of two (2) years of event planning, coordination, or administrative experience required (marketing and sales of events helpful).
• Strong organizational and event coordination and planning skills
• Strong proficiency in Microsoft Office (Word, Excel, Outlook); experience with scheduling or event management systems preferred.
• Demonstrated ability to manage multiple projects, prioritize deadlines, and adapt to changing circumstances in a highly professional and efficient manner.
• Excellent written and verbal communication skills with a strong customer service orientation.
• Ability to handle confidential information with discretion and professionalism.
• Valid Michigan Driver’s License with satisfactory driving record required.

Responsibilities

• Coordinate, plan, and manage meetings, programs, and special events across Cranbrook venues, including the Institute of Science, Academy of Art, Art Museum, Center for Collections, Schools, House & Gardens, and other campus facilities.
• Serve as the primary on-site coordinator for assigned events, including final walk-throughs and day-of execution.
• Attend planning meetings with internal and external clients to define scope, timelines, logistics, and resource needs.
• Coordinate event logistics including room layouts, rentals, vendors, security, transportation, and staffing.
• Ensure compliance with Cranbrook facility guidelines, alcohol management policies, and applicable permits and licenses.
• Notify the Event & Customer Services Manager of incidents, damage, or non-compliance and participate in post-event evaluations.
• Maintain and manage the master campus-wide Planning Schedule using the Meeting Reservation Manager (MRM) system.
• Serve as the primary MRM system administrator and customer contact.
• Review reservation requests for global campus impact and communicate implications to requestors.
• Respond to inquiries regarding campus rentals, pricing, availability, and services.
• Provide venue tours and assist clients with space selection and event feasibility.
• Develop facility rental agreements, projected cost estimates, and profit margin worksheets.
• Collect, deposit, and track event-related revenue in a timely and accurate manner.
• Participate in departmental budgeting and forecasting processes.
• Assist with marketing and outreach efforts related to Cranbrook’s facility rental and event programs.
• Initiate and administer required event-related permits and licenses, including special liquor licenses, tent permits, raffles, signage, and other regulatory approvals.
• Coordinate with internal departments and external agencies to ensure compliance and timely approvals.
• Manage and maintain Cranbrook’s photography program in coordination with Cranbrook House & Gardens.
• Schedule approved photography sessions and distribute confirmations to photographers, Security & Safety, and relevant campus partners.
• Ensure insurance certificates and approvals are secured prior to sessions.
• Provide administrative and project support to the Event & Customer Services team.
• Cross-train to support Customer Service operations during absences or peak periods.
• Maintain organized records, spreadsheets, and reports supporting departmental operations.

Benefits

• Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution.
• We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED