Dave & Buster's Inc.-posted 4 months ago
$18 - $22/Yr
Braintree, MA
5,001-10,000 employees

The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide 'unreasonable hospitality' would be impossible. The Event Coordinator is responsible for supporting the sales department by way of completing administrative duties & confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the exciting sales process and is responsible for a portion of booking our valuable social market.

  • Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly.
  • Take RFP’s and calls for social events, converting them to closed 'won' business.
  • Conduct Site tours as needed.
  • Ensure accurate and prompt distribution of all paperwork for 'pop up parties' working through management team to ensure they are staffed to support.
  • Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is 'closed won', communicating to Operations any changes to BEOs or updated signed contracts.
  • Follow up on AR’s, collect payment information, and close out any remaining balances.
  • Submit check requests/invoices as needed.
  • Ensure Operations has the most up-to-date BEO for each event.
  • Offer 'upsell' opportunities to Event Hosts after sale is 'closed won'.
  • Perform other duties as assigned.
  • Friendly demeanor and a 'You Got It' attitude.
  • Good decision-making skills.
  • Effective communication skills with guests, Sales Team, and Management Team.
  • Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
  • Strong organization skills.
  • Strong verbal skills.
  • Ability to analyze basic data to assist Operations and the Sales Team.
  • Ability to read and communicate in English.
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