Event Coordinator (Part-Time)

Fooda • Boston, MA

99d

About The Position

Fooda is currently recruiting for a part time Event Coordinator in our Watertown market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

Requirements

• You love building relationships with customers and enjoy customer service.
• You are friendly, high energy and love interacting with other people.
• You are savvy with technology and will be comfortable in a fast-paced start-up.
• You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions.
• You are a strong communicator and self-starter.
• You are organized and detail oriented.
• You're someone who knows the local territory and gets around efficiently in your own car.
• Prior catering or serving experience strongly preferred.

Nice To Haves

• Type-A personality is a plus!

Responsibilities

• Support Fooda events in a variety of capacities, including being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience.
• Gain competency with Fooda's technology and standard operations procedures.
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards.
• Conduct onsite Fooda promotions and mobile app coaching.
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer.
• Facilitate audits of restaurant event set-up to ensure consistency and high quality.
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve.

Benefits

• Competitive wages
• 401k Retirement Savings Plan with company match
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services