Event Coordinator/Catering Sales (Delivery Team)

Catering by Michael's•Morton Grove, IL

65d

About The Position

At Catering by Michaels, we don't just drop off food, we deliver experiences. As an Event Coordinator on our Delivery Team, you'll be at the heart of turning inquiries into lasting relationships. This role blends sales, customer service, and event know-how to create seamless catering experiences for our clients. We're looking for an enthusiastic, relationship-driven professional who thrives on making connections, spotting opportunities, and bringing people together over amazing food. If you love the buzz of sales, the art of hospitality, and the satisfaction of helping clients celebrate life's moments, this role is for you.

Requirements

A degree in a related field OR 3+ years of culinary sales experience
At least 2 years in catering sales with a proven track record of success
Ability to sell and service events for groups of 10 to 500 guests
Active member of at least one catering, hospitality, or related professional organization
A self-proclaimed 'foodie' who can share passion for food, beverage, and service with clients
Comfortable collaborating with culinary and operations teams to drive revenue
Strong multi-tasker with excellent phone and communication skills
Professional presence and a client-first mindset
Skilled at managing files, rebooking events, and communicating throughout the BEO process
Proficiency in Microsoft Office Suite, Outlook, and (bonus points) Caterease software
Flexible schedule (days, evenings, some weekends, and holidays)
Passionate about hospitality and driven to exceed customer expectations

Responsibilities

Build strong connections with new and existing clients
Bring our menus to life by confidently guiding clients through food and portion selections
Collaborate with our sales and operations teams to create smooth, memorable client experiences
Write proposals, enter orders, and manage contracts, invoicing, and receivables
Communicate clearly and professionally via phone, email, and in person
Represent Catering by Michaels at networking groups, showcases, and industry events
Stay tuned in to competitor activity and industry trends
Build relationships with influencers and key partners in the catering and events space
Attend internal meetings to align with culinary, sales, and production teams
Jump in on occasional events to see your work come to life
Always keep customer service and safety top of mind
Tackle additional projects that support the growth and success of the team
Comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures
Perform other duties, tasks and special projects as assigned