Event Coordinator- Bobs Steak and Chophouse

Omni Hotels & Resorts • Dallas, TX

390d

About The Position

The Event Coordinator at Bob's Steak and Chophouse within the Omni Dallas Hotel is responsible for coordinating and executing marketing and group sales promotions while managing various administrative duties. This role requires a proactive individual who can handle reservations, maintain schedules, and develop relationships with clients and other hotel staff, ensuring exceptional service and operational efficiency.

Requirements

• 2+ years of experience in a restaurant, hotel, or hospitality sales environment.
• 3+ years of administrative experience.
• Proficient in Microsoft Office and Excel programs.
• Positive, outgoing personality with good communication and analytical skills.
• Organized and detail-oriented.
• Commercially focused restaurant group sales experience is a plus.

Responsibilities

• Coordinate and execute all marketing and group sales promotions.
• Handle all administrative duties as required by Bob's Steak & Chop House.
• Schedule workload to meet deadlines of all managers.
• Answer all phone calls prior to hostess arriving and take reservations for private and semi-private events.
• Respond to all emails in a timely manner.
• Use Birchstreet Ordering System to create purchase orders and order various items.
• Deliver purchase orders and paperwork to the Accounting Department and other departments in the hotel.
• Complete all reservations with detailed information in Open Table.
• Maintain all schedules, sheets, and floor plans in Open Table, generate reports as needed, and serve as the primary contact with Open Table administrator.
• Refer business to other Bob's locations when unable to book.
• Update and maintain Bob's Dinner, Bar, Dessert, and Wine Menu including all pricing information.
• Update and maintain Concierge Referral Program.
• Market and develop relationships with other hotel and corporate concierge staff.
• Attend all required meetings including Daily Stand-Up, Group Resume, Weekly Manager Meeting, and All Manager Meeting's.
• Attend all monthly Supervisor Training.
• Schedule all Private, Semi-Private, and large reservations.
• Create all menus, BEOs, and contracts for Private, Semi-Private, and large reservations.
• Conduct tours of the restaurant and hotel for potential large groups.
• Mail all thank you cards and gift certificates in a timely manner.
• Maintain all contact files with past clients.
• Research all large conventions or groups staying at the hotel.
• Familiarize with the Delphi Program used by sales to research groups in the hotel.
• Create Daily Feature Sheets and post them in front of the restaurant by noon every day.
• Create Server Feature Sheets and Hotel Forecast Sheets before each server stand-up meeting.
• Understand the Ibahn System in the hotel guest rooms.
• Perform other duties as assigned by management.

Benefits

• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: No Education Listed