Event Concierge

Hyatt • Isle of Palms, SC

104d

About The Position

As an Event Concierge at our resort, you will be an ambassador who connects the resort staff with event planners to ensure the success of onsite events. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the resort meeting facilities, group dynamics, and event details. Your excellent communication and organizational skills will be essential in liaising with various departments to guarantee the smooth flow of events, leaving a lasting impression on our guests. Join our team and be a key contributor to creating unforgettable moments for our guests at our resort. The Event Concierge will always conduct him/herself in a manner that supports the Core Values of Hyatt Hotels: Empathy, Experimentation, Inclusion, Integrity, Respect, Wellbeing.

Requirements

• Previous internships or entry-level positions in banquets/events required.
• Previous Hotel or Resort experience required.
• Must be authorized to work in the United States.
• Must be able to lift 50 lbs.
• Must be able to be on your feet for the majority of your shift.
• Refined verbal and written communication skills.
• Present a professional appearance and confidence.
• Extremely detail-oriented and organized.
• Strong time management & multi-tasking skills with the ability to work well under pressure.
• Ability to quickly learn new computer systems.
• Understanding of food and beverage operations.
• Excellent knowledge of Outlook.
• Excellent customer service skills.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Represents the Destination by Hyatt brand and connects with the meeting planner to ensure a positive image of the resort.
• Stays in close contact with all resort departments to ensure that all planner and resort requests are met.
• Acts as the eyes and ears for all meetings and special events, communicating with the Events Department to ensure smooth operations.
• Checks all event space and compares to event orders prior to planner arrival to ensure readiness.
• Communicates and addresses concerns and opportunities with planners and helps find creative solutions.
• Anticipates needs before requests are made.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation