Bartender

Clayton Homes • Maryville, TN

15d • $19 - $22

About The Position

As an Event Bartender, you will be responsible for delivering a top-quality bespoke guest experience to each function and individual. This role will assist during meal service and bar service for events, focusing on food & beverage safety and service standards, building relationships with our guests, and finding new ways to exceed expectations and create memorable experiences.

Requirements

• High school diploma or equivalent required.
• Minimum 2 years’ experience in the Food & Beverage Industry as well as a minimum of 1 years’ experience in a bartending role.
• Must have a valid ABC certification.
• Ability to effectively communicate with guests, team members, and managers.
• Must be able to exercise appropriate judgement and make decisions based on job knowledge and awareness of company goals.
• Ability to learn and retain extensive bar and food knowledge and food allergen information to communicate consistently and confidently with guests.
• Must be able to effectively manage time for efficient completion of shift work lists
• Knowledge of applicable laws and regulations
• Knowledge of mixology for traditional and creative cocktails
• Physical ability to stand or walk for long periods of time
• Training for alcohol certification required
• Understand the importance of being thorough, detail-oriented, and committed to providing world class customer service.
• Flexibility in new circumstances as they arise.
• Positive attitude
• High sense of urgency
• Willingness to consistently go above and beyond with outside-the-box thinking

Responsibilities

• Setup indoor/outdoor bar for events, ensuring all supplies are stocked and ready for use
• Maintain a clean and organized bar area before, during, and after each event, including washing and polishing all glassware
• Mix, develop, prepare and serve alcoholic and non-alcoholic beverages in a timely manner and according to standard recipes as well as special guest requests
• Speak knowledgably on all drink menu options for beer, wine and cocktails
• Receive, stock, and rotate bar inventory
• Prepare ingredients, infusions, juices, syrups and garnishes needed for bar service
• Enforce company policies regarding the consumption of alcohol and adhere to safety regulations, including responsible alcohol service policies
• Greet all guests in a professional and friendly manner and learn about their beverage preferences
• Continue to learn and observe specific group preferences to provide a personable beverage experience
• Suggest and recommend beverages based on guests’ needs
• Work with Food & Beverage Manager to create recipes for special beverage requests as well as upcoming menu changes
• Inspect quality of bar equipment and report any damages for replacement or repair
• Attend to group needs during social hours and meal events in alignment with our high standards for hospitality and service.
• Maintain and participate in continual bar training, education, research and development
• Provide impeccable beverage service with each interaction
• Assist with food & beverage setup for buffets, plated meals, outdoor Pavilion cookouts, and family style meals
• Distribute passed appetizers during events and assist with setup of appetizer stations
• Memorize dietary restrictions and allergies during meal service and provide detailed information on their food and beverage options
• Speak knowledgeably on all menu items and their ingredients
• Work with Food & Beverage Team to ensure meal services begin on time
• Monitor guest counts and inform the Food & Beverage Manager of any discrepancies
• Assist with setup and restocking of all beverage and snack stations, including beverage and snack station refills and cleanups in meeting rooms at the end of the day
• Perform meeting room refreshes, refilling coffee, snacks and beverages, pickup dirty glasses and trash and restock drinks during meeting breaks
• Assist with bussing tables during meals, monitoring guest needs continuously and responding quickly to guest requests
• Maintain cleanliness, sanitation, and organization in back-of-house service areas and all meal areas (Dining Hall, Pavilion and Balcony tables, etc.)
• Use safe food handling practices and proper rotation of prepared products to assure prolonged usefulness and quality
• Maintain and participate in continual food training, education, research and development
• Assist in ware washing duties for meals, polishing glassware and silverware and rolling silverware
• Comply with all food & beverage regulations
• Participates in daily shift meetings to prepare for service and any guest needs
• Attend Lodge team meetings and trainings to stay up to date on group information, projects and policies
• Assist with food & beverage deliveries and pickups when needed
• Track all beverage consumption during bar service
• Monitor and track inventory levels of liquor, beer, wine, non-alcoholic beverages, snacks, coffee supplies and other supplies

Benefits

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
• Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
• Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
• Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.
• Clayton is committed to creating an inclusive workplace.
• Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees