Event Bag Check Supervisor

Parking and Transportation Group- Las VegasParadise, NV
1dOnsite

About The Position

With integrity and impeccable attention to detail, the Events Bag Check Supervisor oversees on-site bag check operations.

Requirements

  • High school diploma, or the equivalent, preferred.
  • Minimum of 1 year of supervisor experience, preferred.
  • Ability to maintain confidentiality of sensitive information.
  • Work cooperatively with others.
  • Excellent oral and written communication skills.
  • Read, write, and comprehend instructions and information in English.
  • Ability to use personal computer and hand-held applications.
  • Ability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
  • Ability to work outdoors in varying weather conditions.
  • Must be able to multitask in a fast pace and high-volume environment.
  • Attention to detail.
  • Must present a professional, friendly image and appearance.
  • Must have reliable transportation and excellent attendance.
  • Finger and hand dexterity.
  • Requires the ability to distinguish letters, numbers and symbols.
  • Noise levels may be distracting or uncomfortable.
  • Ability to stand for long periods of time.
  • Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
  • Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasionally lifting; up to 25 pounds, stretching, sitting, walking on uneven ground and stairs.

Responsibilities

  • Lead, supervise, and support Bag Check Attendants during event operations.
  • Effectively coach and discipline staff as needed.
  • Ensure bag check stations are properly set up, staffed, and operational before events begin.
  • Provide site specific training and instruction to staff in the company’s policies, procedures, and best practices.
  • Ensure accurate bag intake, storage, tracking, and retrieval procedures are followed.
  • Oversee use of technology systems, including bag tracking applications and credit card processing.
  • Monitor safety, security, and organization of all stored items.
  • Communicate effectively with event management, security, and operations teams.
  • Resolve customer and employees’ requests, questions, and complaints with integrity and poise.
  • Work in concert with all departments.
  • Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
  • Attend meetings and/or training classes as directed by management.
  • Perform other duties as assigned.
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