Event Associate

ASM Global•Oklahoma City, OK

About The Position

POSITION SUMMARY: Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Event Associate in Oklahoma City. Under general supervision, the Event Associate will act as the liaison between the facility and client, ensuring client requirements are met and facility rules, regulations, and policies are adhered to. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties and responsibilities may be assigned. Manage private events at Legends Global OKC facility, Paycom Center. Supervise emergency/medical personnel, crowd control, ushers/ticket takers, and Police Officers as well as contract employees for events. Assist with special needs or requests for all front-of-house arrangements such as opening of house, late seating, clearing aisles, etc. Coordinate with marketing department all media entry into the building before, during or immediately following events. File all personal injury and accident reports that may occur during events to the management office. Maintain the proper image and generate positive public relations with clients. Make immediate decisions and communicate with all users of the facility in an emergency situation. Inspect buildings and specific meeting areas to evaluate suitability for occupancy, considering such factors as air circulation, lighting, location, room size and specific event requirements. Ensure that the equipment, physical set-up and personnel provided meet the requirements of the event and the client's contractual agreement. Monitor performance of front of house staff including guest services, security, medical and event staff. Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations Work irregular schedule to ensure proper supervision of all assigned events. This individual should be prepared to put in necessary hours, which include nights, weekends and holidays. Supervisory Responsibilities: This position has limited indirect supervisory responsibilities during the events. Carries out supervisory responsibilities in accordance with Legend Global’s policies and applicable laws. Responsibilities include directing work, addressing complaints, and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requirements

Facility management or event management experience preferred
Must be 18 years of age.
Possess knowledge of building operations, maintenance, practices and safety requirements.
Work independently, exercising judgment and initiative.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Define problems, collect data, establish facts, and draw valid conclusions.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Possess excellent organizational skills.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Remain flexible and adjust to situations as they occur.
Work in a fast-paced environment.
May spend long hours walking, standing, or sitting while working.
Ability to lift up to 50 lbs.
Manual dexterity - Regularly required to use hands to handle or feel.
Visual acuity for review of computer monitors, contractual agreements, etc.
Ability to work irregular hours during events, including nights, weekends, and holidays.
Proficient in Microsoft Office, Word, Excel, Outlook, and PowerPoint.
Operate a personal computer using Windows and Microsoft Office software
Operate standard office equipment including copier, typewriter and fax machine.

Responsibilities

Manage private events at Legends Global OKC facility, Paycom Center.
Supervise emergency/medical personnel, crowd control, ushers/ticket takers, and Police Officers as well as contract employees for events.
Assist with special needs or requests for all front-of-house arrangements such as opening of house, late seating, clearing aisles, etc.
Coordinate with marketing department all media entry into the building before, during or immediately following events.
File all personal injury and accident reports that may occur during events to the management office.
Maintain the proper image and generate positive public relations with clients.
Make immediate decisions and communicate with all users of the facility in an emergency situation.
Inspect buildings and specific meeting areas to evaluate suitability for occupancy, considering such factors as air circulation, lighting, location, room size and specific event requirements.
Ensure that the equipment, physical set-up and personnel provided meet the requirements of the event and the client's contractual agreement.
Monitor performance of front of house staff including guest services, security, medical and event staff.
Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations
Work irregular schedule to ensure proper supervision of all assigned events.