Event and Guest Services Attendant - Seasonal

Wheaton Park District • Wheaton, IL

262d • $15 - $16

About The Position

This position is responsible for a variety of event roles as it pertains to the overall hosting and executing of events safely and efficiently.

Requirements

• Minimum of eighteen (18) years of age.
• Excellent customer service skills with good verbal communication skills.
• Ability to maintain self-control and composure in difficult situations.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Must have and maintain Basset Certificate or obtain within 30 days of hire.

Responsibilities

• Greet, advise, and direct patrons to their designated seating area.
• Perform entry gate personal item and bag check.
• Prepare and serve food/drink items at concessions stand.
• Assist with backstage setup and breakdown.
• Conduct alcohol I.D. verification and wrist banding.
• Control exit/re-entry lane with wrist banding and/or hand stamping.
• Check tickets and provide general customer service.
• Be aware and enforce appropriate park district rules.
• Guide guest to exits or provide other instructions or assistance in case of emergency.
• Seek guidance from the Special Event Manager & Director of Marketing as needed.
• Follow the Wheaton Park District policies, procedures, and guidelines.
• Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer.
• Proactively support the V.A.L.U.E.S. (integrity, fun, commitment, adaptability and growth, kindness, and service) on a daily basis.

What This Job Offers

• Job Type: Part-time
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed