This position is responsible for a variety of event roles as it pertains to the overall hosting and executing of events safely and efficiently.
Greet, advise, and direct patrons to their designated seating area.
Perform entry gate personal item and bag check.
Prepare and serve food/drink items at concessions stand.
Assist with backstage setup and breakdown.
Conduct alcohol I.D. verification and wrist banding.
Control exit/re-entry lane with wrist banding and/or hand stamping.
Check tickets and provide general customer service.
Be aware and enforce appropriate park district rules.
Guide guest to exits or provide other instructions or assistance in case of emergency.
Seek guidance from the Special Event Manager & Director of Marketing as needed.
Follow the Wheaton Park District policies, procedures, and guidelines.
Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer.
Proactively support the V.A.L.U.E.S. (integrity, fun, commitment, adaptability and growth, kindness, and service) on a daily basis.
Minimum of eighteen (18) years of age.
Excellent customer service skills with good verbal communication skills.
Ability to maintain self-control and composure in difficult situations.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Must have and maintain Basset Certificate or obtain within 30 days of hire.