Evening & Weekend Receptionist

AIDS Healthcare Foundation•Fort Lauderdale, FL

1d•Onsite

About The Position

Summary: Our receptionist is the first point of contact for our organization and ensures the front office runs smoothly. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, the Receptionist's duties and responsibilities are to ensure the front desk welcomes all guests and clients positively, and executes all administrative tasks to the highest quality standards.

Requirements

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus

Nice To Haves

Prefer experience working with LGBTQIA+, HIV+, mental health or non-profit communities

Responsibilities

Smile, greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material
Provide basic and accurate information in-person and via phone/email
Maintain office security by following safety procedures and controlling access via the reception desk
Update calendars and schedule meetings
Ensure therapists are directed to appropriate assigned treatment rooms
Collecting co-pays from clients, cash or credit card and maintain security over money
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing