Evening Supervisor (1:30pm - 10:00pm)

Chimes • Baltimore, MD

78d • $25

About The Position

The position is responsible for the day-to-day performance of all personnel under their supervision on their respective shifts for the terminal cleaning areas/zones assigned. The Supervisors shall oversee the janitorial/custodial services performed to include supervising, training, and inspection of the janitorial services per the technical provisions of the contract. This role requires strong interpersonal skills and compassion and respect for persons with disabilities.

Requirements

• Bachelor's degree from an accredited four-year college or university.
• Valid CPR/FR certification.
• Knowledge of green cleaning principles and CIMS certification requirements.
• Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS.
• Knowledge of regulatory standards, hospital standards, and facility management.
• Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens.
• Minimum three (3) years' experience in custodial supervision and administrative duties.
• Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications.

Nice To Haves

• Janitorial/custodial experience preferred.
• Additional experience can be substituted for education at the rate of one year of experience to one year of education up to four years of the required education.

Responsibilities

• Comply with all Agency policies and procedures and follow contract specifications.
• Manage and supervise custodian assignments for the cleaning crews for a specific shift/area assigned for scheduled shift.
• Evaluate/supervise assigned custodial staff.
• Maintain a positive relationship with staff members.
• Assign, oversee, and inspect the cleaning activities of the custodial staff assigned to a specific area of responsibility to meet or exceed contract requirements for quality and timeliness.
• Schedule general janitorial services in accordance to contract specifications.
• Manage custodial assignments and evaluate staff performance.
• Ensure compliance with dress code and personal hygiene standards for self and staff.
• Make necessary changes in custodial work force to complete all work assignments according to time lines and schedules.
• Train employees in proper cleaning procedures in accordance with contract specifications.
• Identify sub-standard cleaning procedures, processes, and misuse of materials and assist in correcting any deficiencies found.
• Maintain daily log of all cleaning discrepancies noticed during shift.
• Report malfunctioning restroom fixtures, expended restroom light bulbs, and any other necessary repairs that interfere with cleaning.
• Work with the inspectors to resolve cleaning problems and to prevent reoccurrence of the noted discrepancies.
• Take corrective action to fix sub-standard cleaning procedures, processes, and misuse of materials.
• Train the custodial staff on new/improved procedures to correct deficiencies.
• Review Chimes (JAMS) Inspection Reports daily and ensure corrective action is taken by Crew Leaders.
• Notify Shift Manager and APM if discrepancies are not part of the scope of work for that shift or are of an emergency nature.
• Suggest solutions to operational challenges to the Shift Manager.
• Accept service requests and provide service based on agreement.
• Complete and submit vital daily, weekly and monthly reports required by either Chimes, MAA, Project Manager, Assistant Project Manager, or Shift Manager.
• Manage, review, track, edit/correct all the daily paperwork completed by employees.
• Review and ensure time sheets are submitted timely to the Shift Managers.
• Maintain, monitor, and review daily time/attendance records on custodial crews.
• Notify APM & Shift Managers of No Call/No Shows.
• Assist Shift Managers as requested for payroll concerns and badging renewal dates.
• Monitor vacation requests and ensure submitted two weeks prior to requested dates.
• Maintain required custodial personnel, supply, and equipment records.
• Review and monitor restroom inspection sheets.
• Review and monitor all uniform requests and deploy to Equipment Manager.
• Review and monitor all inventory and equipment logs.
• Report equipment down time problems and provide the Equipment Manager with frequent status report on the use and condition of equipment for specific shift/piers.
• Maintain and monitor equipment and sign off sheets to ensure returned in working order.
• Review and monitor all training requests and work with Training Manager to implement programs and processes.
• Conduct safety training and implement safety policy and procedures.
• Meet with staff regularly to review contract needs.
• Attend all monthly management meetings.
• Sign for inspection reports and other correspondence on behalf of the contractor.
• Maintain continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to problems.
• Take necessary steps/action to improve the quality of work that is identified by MAA Inspectors or Elliott Reports as substandard/unsatisfactory.
• React immediately to custodial emergencies.
• Assist in implementing the inclement weather and emergency plan of operations for one of the three shifts.
• Observe BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA) and ensure all staff does the same.
• Comply with MAA's rules for the site, security and safety guidelines, and Chimes Rules For The Workplace.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Company Match
• Transportation Subsidy
• Employee Recognition Programs
• Referral Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees