Evening Shift Supervisor

MILAMS MARKET • Miami Springs, FL

5d • $64,350 - $67,210 • Onsite

About The Position

The Store Shift Supervisor is a critical asset to a store’s daily operation at Milam’s Markets. A Store Shift Supervisor is responsible for the successful operation of the entire store in accordance with Milam’s Markets policies and procedures during his/her shift. The Store Shift Supervisor is a key-holder for the store and is either the first person to enter the store or the last person to leave during the day. Responsible for running the store during his/her shift, the Store Shift Supervisor is the person that all staff are accountable to and whom the Store Shift Supervisor must lead and manage accordingly. Compensation: As the schedule requires 50 hours per week, the scheduled 10 hours of Overtime will result in 10 hours of Overtime Premium Pay (one-and-a-half times the regular rate). Accountable to store financial goals, Store Shift Supervisors are also eligible for Performance-Based Incentive Compensation (Store Bonus Program). Bonus Program: Shift Supervisors are eligible to participate in a performance-based incentive programs, which include monthly sales bonus opportunity, as well as annual bonus opportunity for other financial metrics. The program varies by store location but the average annual bonus opportunity for Shift Supervisors is $7,000. Paid Time-Off: After successfully completing a 90-day probationary period, Shift Supervisors will accrue two weeks' vacation, three paid holidays, and three paid sick days (if needed), annually. Schedule: Store Shift Supervisors must maintain open schedule flexibility with minimal restrictions throughout the week. Schedules will mostly include closing shifts, but may include opening shifts and middle shifts. Store Shift Supervisors are scheduled for 50 hours per week. Responsibilities: The Store Shift Supervisor is accountable towards executing the plans for the store set by the Store Director and Assistant Managers, yet must also ensure the BEST Quality, Variety, and Service (QVS) in the store at all times. The Store Shift Supervisor is directly responsible for the Shopping Experience of our customers, and must keep this at the top of mind at all times. The Store Shift Supervisor is also responsible for ensuring a positive work environment for the staff, and ensuring the staff are able to complete their duties/responsibilities effectively. Milam’s Markets is nothing without its teams of exceptional staff, and it is our responsibility as leaders and members of management to empower our staff to be the very best they can be. This responsibility also entails holding our staff accountable to the Company’s expectations and conducting appropriate conversations when our staff are not contributing towards the store’s QVS as expected. Ultimately, the Store Shift Supervisor is working to maximizing sales, optimizing gross profits, and adhering to labor targets and is accountable, with the rest of the management team, to these metrics.

Requirements

• Unwavering commitment to Milam’s Markets philosophy of QVS (Quality, Variety, Service… second to none)
• Works well with others and contributes to the success of others
• 100% Honesty and truthfulness
• Energizing and standard-setting work ethic
• Reliability and punctuality in adherence with work schedules
• Concern for the well-being and development of other associates
• Willingness to face difficult situations and conversations head-on
• Integrity at all times, even among the most difficult circumstances
• Desire to continuously learn and grow as an individual, leader, and team contributor
• Enjoys working alongside staff “in the trenches” to achieve our goals
• Takes ownership over the work of the team and understands that, as a leader, he/she is accountable for the entire team’s successes and failures
• Proven Leadership abilities
• Extensive experience in the retail environment
• Superior customer service abilities
• Keen eye for noticing opportunities that may exist or arise in the store
• Exhibit a mind-set for problem-solving and solutions
• Ability to grasp concepts quickly and ask appropriate questions to enhance understanding
• Minimal schedule restrictions to allow for flexible scheduling, including ability to open or close the store, as needed
• Ability to work a 50-hour schedule each week (sometimes more if the circumstances require it)
• A Store Shift Supervisor must have successfully completed and graduated from the Store Shift Supervisor Training Program – a three-month program designed to prepare qualified candidates for a successful transition into Store Shift Supervisor according to Milam’s Markets standards.
• Requires flexible scheduling and reliable transportation to multiple stores

Responsibilities

• Managing Staff
• Assisting Customers
• Ensuring QVS Operations

Benefits

• Shift Supervisors are eligible to participate in a performance-based incentive programs, which include monthly sales bonus opportunity, as well as annual bonus opportunity for other financial metrics. The program varies by store location but the average annual bonus opportunity for Shift Supervisors is $7,000.
• After successfully completing a 90-day probationary period, Shift Supervisors will accrue two weeks' vacation, three paid holidays, and three paid sick days (if needed), annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees