Evening Host(Ess)/Greeter

MCR • Miami, FL

1d • Onsite

About The Position

The host/hostess makes customers feel welcome and provides attentive service from the moment a customer enters the establishment. This person leads guests to their tables, manages reservations, and communicates with front of house staff about when they have a new party in their section. The host/hostess also supports bussers in clearing tables, wiping down menus and organizing silverware.

Requirements

• High school diploma or GED
• Prior customer service experience in the hospitality industry a plus
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility working all shifts including days, nights, and weekends
• Ability to stand for long periods of time

Nice To Haves

• Prior customer service experience in the hospitality industry a plus

Responsibilities

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations with large parties

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED