Evening Dispatcher

Roto-Rooter Services Company•Lombard, IL

18d•$19 - $21•Onsite

About The Position

We have an excellent opportunity available for a EVENING DISPATCHER, located in our Chicago Call Center located in Lombard, IL. The hours of this shift will be from 3:30pm-12:00am, weekends and holidays as assigned. The hourly pay range for this position is between $19.00-$21.00, depending on experience. Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Roto-Rooter, America’s premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it’s our future that has us so excited!

Requirements

Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
Able to multi task
Excellent customer service skills
Solid computer skills (Microsoft Word and Excel)
AS400 knowledge preferred

Nice To Haves

AS400 knowledge preferred

Responsibilities

Liaison between our field technicians and customers nationwide.
Distribute jobs to field technicians.
Manage the workload of field technicians throughout the Eastern portion of the country.
Interact with customers to keep them informed of the status of their assigned field technician’s arrival.
Relay necessary job information to the field technician.
Resolve any customer service issues.