Evening Dispatcher - Altamonte Springs, FL

ARS-Rescue Rooter

2d • $19 • Onsite

About The Position

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services. With over 7,000 team members and 45+ years of industry leadership, ARS offers stable, year-round employment and strong career growth opportunities.
Employment Type: Full-time, year-round
Work Environment: In-office (this is not a remote position)
Pay: $19 per hour (based on experience and availability)
Schedule Options:
1:30 PM – 10:00 PM
3:00 PM – 11:30 PM
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training
Ongoing training through in-house Learning & Development programs
Full-time employees also receive:
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insurance
Responsibilities
Dispatchers play a critical role in coordinating efficiently between customers and service technicians. Manage incoming service requests, coordinate schedules, and support field teams to ensure timely and effective service delivery.

Requirements

• Prior dispatch, scheduling, or call center experience
• Strong communication and organizational skills
• Proficiency in Microsoft Office and multi-line phone systems
• Familiarity with local geography to support route planning
• Must report daily to the office (not a remote position)
• Flexibility to work assigned shifts and weekend rotations as needed
• Must pass background check and drug screening

Responsibilities

• Dispatch service technicians based on priority, location, and availability
• Monitor and manage call flow within the service platform
• Coordinate technician schedules and adjust routes as needed
• Communicate effectively with technicians and internal teams throughout the day
• Support customer service operations and assist with CSR duties as needed
• Ensure service efficiency and a positive customer experience

Benefits

• Weekly pay via direct deposit
• Commission on top of hourly rate
• Paid training
• Ongoing training through in-house Learning & Development programs
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed