Evening Assistant Site Supervisor (Full-Time) - Building One

Goodwill of Central & Southern Indiana • Indianapolis, IN

102d • $19

About The Position

The Assistant Site Supervisor, AbilityOne assists in supervising, directing, coordinating, and controlling activities of workers engaged in maintaining the cleanliness of the office building or other commercial or institutional buildings, handling mailroom activities, and/or maintaining the inventory and stocking of grocery items. The Assistant oversees the work of an assigned team as well as other site management personnel. Tasks include training employees, directing their work, ensuring satisfactory completion of work, inspections, addressing customer complaints, resolving problems, and communicating with the Site Supervisor/Contract Representatives. This position is a “working” Assistant Supervisor position, which also holds the responsibility of quality assurance for the shift and/or designated areas. Fills in for the Supervisor or other Assistant in their absence and all associated duties that fall under that role, including subcontractor oversight.

Requirements

• No degree or credential requirements; candidates should demonstrate capability and articulate how prior experiences will help them contribute.
• Ability to enable direct reports and co-workers to grow and succeed through feedback, instruction, and encouragement.
• Works well with others and makes valued contributions to assist the team or project.
• Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas.
• Gives full attention to what other people are saying and communicates effectively.
• Ability to build and maintain customer satisfaction with the products and services offered.

Nice To Haves

• Experience in housekeeping, floor care, construction clean up, retail, or mailroom.
• Familiarity working with diverse populations including people with developmental and/or physical disabilities.
• Expertise in quality assurance base standards, requirements, specifications, and guidelines.
• Recognizes risks in activities and ensures all safety protocols are followed.

Responsibilities

• Develops service schedules, estimates worker hour requirements, and adjusts work processes to ensure completion of job assignments and conformance to specifications.
• Inspects completed work.
• Evaluates work processes and use of equipment to increase the efficiency of the work crews.
• Resolves work problems or assists workers in solving work problems.
• Initiates and/or suggests action plans to motivate workers to achieve work goals.
• Motivates team to achieve daily production goals and fills in as necessary to model goal attainment.
• Maintains departmental records including production, attendance, timesheets, inspection logs, preventive maintenance, and safety inspections.
• Confers with other staff and departments to coordinate activities.
• Assures preventative maintenance of equipment occurs.
• Manages inventory of supplies and equipment.
• Selects and orders approved supplies, materials, and equipment.
• Acknowledges building maintenance issues and requests and directs to appropriate departments.
• Enforces safety regulations.
• Organizes the team’s daily tasks and directs workers engaged in janitorial duties such as cleaning office areas, classrooms, hallways, lobbies, breakrooms/cafeterias, restrooms, elevators, stairways, locker rooms, and other assigned work areas.
• Trains new employees in janitorial processes, customer service, safety, and quality standards.
• Oversees the sorting and distribution of incoming mail to appropriate departments, tracking outgoing mail and package shipments, and verifies and confirms shipping information of mail and packages.
• Ensures the achievement of customer service levels through employee training and communication: delivery times, accuracy, and quality.
• Directs the activities of workers involved in inventory maintenance, receiving, stocking, rotating products, and general cleanliness of the store.

Benefits

• Continuing education and leadership development
• Comprehensive health plan
• Vacation as well as sick time
• Life, dental and vision insurance
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 251-500 employees