Evening and Weekend Concierge

Hillcrest Health Services•Omaha, NE

1d•$16 - $19

About The Position

Hillcrest is seeking a warm, organized, and service-oriented Concierge to support our residents during evening and weekend hours. This role is the heart of our community’s front desk experience, serving as a trusted liaison for residents, guests, and vendors while providing administrative support to leadership and sales teams. If you thrive in a fast-paced environment, enjoy helping others, and take pride in creating a welcoming atmosphere, we’d love to meet you.

Requirements

High school diploma or equivalent required
At least 1 year of administrative or business office experience
Proficiency with Microsoft Windows and MS Office
Strong attention to detail and ability to multitask in a fast-paced environment
Calm, flexible, and professional when handling sensitive or emotional situations
Comfortable using technology and office systems efficiently
Ability to lift up to 35 pounds and perform standing, sitting, bending, and repetitive movements
Ability to read, write, and speak English

Nice To Haves

Post-secondary clerical or business training preferred

Responsibilities

Serve as the primary point of contact for residents, visitors, and vendors
Assist residents with personalized services and address concerns promptly and professionally
Manage incoming calls, greet visitors, and maintain daily activity logs
Monitor security cameras and conduct routine security checks of common areas
Coordinate and assist with housekeeping, culinary, salon, spa, and laundry needs as required
Maintain cleanliness of lobby, administrative areas, and theater
Support the Administrator and Sales team with clerical and office tasks
Assist Assisted Living and Memory Support teams as needed
Help with meeting room setup and takedown