EV Service Advisor, SF

Ever•San Francisco, CA

3h•$70,000 - $120,000•Onsite

About The Position

Ever is changing the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.

Requirements

2–6+ years of experience in service advising, recon ops, or fleet maintenance
Strong understanding of automotive repair processes and cost drivers
Comfortable making fast, data-driven repair decisions
Experience managing vendors, shops, or dealer service departments
High ownership and strong operational mindset
Detail-oriented with strong follow-through
Comfortable working in fast-paced, high-growth environments
Passion for EVs and next-generation mobility
Experience with service DMS or recon management tools
Ability to read inspection reports, estimates, and labor ops
Familiarity with EV systems and common failure modes
Strong Excel / Sheets skills
Comfort using Slack, CRM, and ops dashboards
Experience negotiating labor rates and parts pricing

Responsibilities

Own reconditioning decisions for Ever’s EV inventory
Triage inspection reports and determine repair scope, priority, and budget
Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
Source and manage external service partners to optimize cost, speed, and quality
Approve estimates, negotiate pricing, and control reconditioning spend
Track vehicle status through inspection, repair, QA, and ready-to-sell stages
Ensure vehicles meet Ever’s quality, safety, and merchandising standards
Resolve technical issues and unblock stalled vehicles
Maintain accurate reconditioning records and documentation
Identify process improvements to reduce cycle time and cost
Provide feedback to Product & Ops teams to improve tooling and workflows