EV Infrastructure Services Specialist / Journeyman Electrician (South San Francisco CA)

Hallcon • Hayward, WI

20d

About The Position

As an EV Infrastructure Services Specialist, you will ensure that Hallcon’s network of electric vehicle charging stations operates at peak reliability. You’ll troubleshoot, repair, and maintain a wide range of EVSE (Electric Vehicle Service Equipment) platforms — including Level 2 and DC fast chargers — from multiple manufacturers including ABB and ChargePoint. This role is ideal for technically adept individuals who thrive on problem-solving, enjoy working in the field, and want to contribute to growing our EV infrastructure services.

Requirements

• CA Licensed Journeyman Electrician
• Minimum of two years hands-on experience in electrical systems and experience with EVSE required
• Proven experience with multiple EVSE brands; able to troubleshoot both hardware and software issues.
• Strong knowledge of OCPP fault codes, diagnostics, and networked charging systems.
• Excellent troubleshooting, problem-solving, and organizational skills.
• Strong communication and customer service skills - working with customers directly, resolving issues and providing excellent service.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Valid driver's license and clean driving record.
• Willingness to travel extensively within the region.
• Physical ability to perform job duties, including lifting up to 30 lbs, bending, and standing for long periods.
• Computer and Software Skills, comfort in using cloud-based tools, mobile apps, or computer software for data logging and reporting.
• Interest in the EV Industry, a strong desire to work in the rapidly expanding electric vehicle sector.

Nice To Haves

• Preferred Certifications: OEM certifications from ABB and ChargePoint, and EVITP certification, or willingness to obtain them.

Responsibilities

• Safety & Compliance: Follow all electrical safety protocols, lockout/tagout procedures, and PPE requirements. Proactively identify and mitigate safety risks at charging sites to ensure a safe environment for technicians, employees, and customers, and maintain compliance with applicable codes and regulations.
• Preventive Maintenance: Perform scheduled inspections and routine maintenance on EV charging stations to ensure optimal functionality and reliability.
• Advanced Troubleshooting & Repairs: Diagnose and repair electrical, hardware, and software issues using tools, manuals, and diagnostic software. Interpret OCPP fault codes and other manufacturer-specific alerts to resolve issues quickly.
• Software & Hardware Updates / Cross-Platform Expertise: Ensure all EVSE are running the latest firmware and software. Configure station settings to meet customer specifications and support firmware/software upgrades, network configuration, and integration across multiple EVSE brands (ChargePoint, BYD, ABB, Blink, etc.).
• Station Cleanliness & Safety: Keep stations clean and visually inspect for any potential safety hazards (e.g., water ingress, damaged cables).
• Documentation: Maintain accurate records of inspections, maintenance activities, repairs, and parts used. Submit reports using the company’s internal software platform.
• Data Management & Reporting: Use cloud-based systems and internal platforms to log repairs, maintenance, and operational data. Provide actionable feedback on recurring issues.
• Customer Support: Respond to customer inquiries related to charging station performance and assist with on-site technical issues as needed.
• Manage logistics: Make travel arrangements for site visits and emergency repairs across the region.
• Collaboration: Work closely with the operations and engineering team to provide feedback on trends or recurring issues to help improve the overall quality of service.

Benefits

• We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a professional, yet casual work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed