EUC System Administrator 4 - Client Services - FT - Day - Hybrid

University of California-Irvine • Irvine, CA

268d • $104,900 - $198,900

About The Position

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, California, four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties, and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. The incumbent provides expert level systems administration and technical support for both the cloud & on-prem environment focused on endpoints, and participates in a vast array of end user computing (EUC) projects, including development and maintenance of custom applications/solutions, automation and scripting of tasks, technical documentation, and evaluations of emergent technologies. Applies advanced systems infrastructure concepts objectives to resolve highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Selects methods, techniques and evaluation criteria to obtain results. Gives presentations to associated team and other technical units.

Requirements

• Technical understanding of mobile operating systems including Windows Mobile, iOS, Symbian, Android, and Blackberry.
• Technical understanding of wired and wireless networking including DNS, DHCP, TCP/IP, VPN, Ethernet/802.3, and Wireless/802.11.
• Some knowledge of clinical systems such as patient registration, patient accounting, EMRs, or electronic medication administration.
• Must carry a pager/phone and provide on-call support for IT related issues.
• Must be willing and able to work occasional weekends and evenings as needed.
• Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together.
• Familiarity with scripting and programming languages.
• Extensive understanding of the full Microsoft 365 Suite.
• Extensive knowledge of Client Management Software technologies such as SCCM or Altiris.
• Extensive experience in installing, configuring, and troubleshooting desktop operating systems.
• Excellent written and verbal communication skills for effective customer service, documentation, and communication with vendors.
• Bachelor's degree or equivalent experience with emphasis on information systems, business administration, or healthcare related field.

Nice To Haves

• Working knowledge of application virtualization and user experience/profile abstraction.
• Working knowledge of Virtual Desktop technologies such as VMware View.
• Working knowledge of Thin client and other terminal related technologies.
• Working knowledge of Citrix related technologies.
• Microsoft Azure Certification (Associate or Expert) Security + or CISSP.
• MCSE Certification.
• IS: VMware Certified Professional 5 or higher.
• AWS Certified Cloud Practitioner.

Responsibilities

• Provide expert level systems administration and technical support for cloud and on-prem environments focused on endpoints.
• Participate in end user computing (EUC) projects including development and maintenance of custom applications/solutions.
• Automate and script tasks, create technical documentation, and evaluate emergent technologies.
• Resolve highly complex issues through in-depth evaluation of variable factors.
• Select methods, techniques, and evaluation criteria to obtain results.
• Present findings and solutions to associated teams and other technical units.

Benefits

• Medical insurance
• Sick and vacation time
• Retirement savings plans
• Access to discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree