EUC Engineer I (MUST HAVE 1-2 YEARS EXPERIENCE)

DisclosedRx

2d

About The Position

We are seeking a skilled and motivated End User Compute (EUC) Engineer I with 1-2 years of experience to join our team. The ideal candidate will be responsible for managing and supporting the end-user computing environment, ensuring efficient delivery of applications, and maintaining compliance with organizational policies.

Requirements

• 1-2 years of experience in end-user computing or IT support roles.
• Proficiency with Microsoft Intune.
• Experience in patch management, application delivery, remote endpoint management, privilege management, procurement processes, inventory management, workflow optimization, and script building for remediation.
• Strong problem-solving skills with the ability to troubleshoot technical issues effectively.

Nice To Haves

• Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate.
• Familiarity with HIPAA compliance requirements.
• Experience creating knowledge base articles.

Responsibilities

• Microsoft Intune
• Autopilot deployments for seamless device provisioning.
• Automate application delivery and updates.
• Manage configuration baselines and enforce compliance policies.
• Monitor device health and compliance dashboards.
• Endpoint Management
• Perform OS-level patching and vulnerability remediation.
• Manage application packaging, deployment, and version control.
• Provide remote support and endpoint troubleshooting.
• Implement Desired State Configuration (DSC) for consistent endpoint setup.
• Maintain endpoint encryption and security configurations.
• Application Control and Privilege Escalation
• Implement and manage least privilege access policies.
• Monitor and audit privilege escalation events.
• Collaborate with security teams to enforce endpoint hardening.
• Endpoint Lifecycle Management
• Coordinate device procurement and asset tagging.
• Oversee secure device destruction following HIPAA-certified procedures.
• Maintain accurate inventory records and lifecycle tracking.
• Support hardware refresh and replacement cycles.
• Automation and Tooling
• Develop and maintain PowerShell scripts for endpoint automation.
• Integrate telemetry data for proactive issue detection.
• Streamline repetitive tasks through automation platforms.
• Collaborate with DevOps or platform teams to enhance tooling.
• Support and Troubleshooting
• Resolve user-reported issues via ticketing systems and remote tools.
• Document troubleshooting steps and resolutions in knowledge base.
• Provide Tier 1 and Tier 2 support for endpoint-related incidents.
• Participate in root cause analysis and continuous improvement efforts.
• Collaboration and Documentation
• Work closely with IT security, networking, and service desk teams.
• Maintain documentation for EUC processes, standards, and configurations.
• Assist in onboarding and offboarding processes for end users.
• Contribute to internal training and user education initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed