ETF Operations Associate (Remote Eligible)

UMB Bank•Milwaukee, WI

1d•Remote

About The Position

Under limited supervision, ETF Operations Associates are responsible for all functions related to the daily monitoring of ETF activities subsequent to the production of the net asset value for multiple ETFs. ETF Operation Associates are responsible for ensuring that the accounting, pricing, review and reconciliation have been performed for the ETFs and that basket process has successfully been submitted to the NSCC each night. ETF Operation Associates also manage the order entry portal for ETFs, monitors activity, and is the primary liaison for market participant inquiries. The role involves being the primary contact for ETF clients and the ETF ecosystem, developing strong relationships with various stakeholders, monitoring AP activity, understanding basket mechanics, identifying product gaps, and reconciling key accounts. Additionally, the associate provides technical, industry, and client-specific training and manages client launches, ensuring compliance with SEC, IRS, and GAAP reporting regulations.

Requirements

Excellent analytical and organizational skills with strong attention to detail
Problem solving and initiative-taking
Advanced Microsoft Office skills and advanced Excel skills
Demonstrated aptitude and experience with in-house software
Demonstrated managerial and teamwork skills
Strong understanding of the industry and the changing environment while anticipating client needs
Good relationship development skills and an aptitude for client service
Exhibit initiative in a high performing culture and have a track record of meeting or beating deadlines
Demonstrates excellent work habits, attendance, and attitude
Required to communicate effectively with clients and/or coworkers using common telecommunication and computer equipment
Demonstrated ability to multi-task
Demonstrate initiative both independently and within a diverse team or with a diverse range of people
Bachelor’s degree in finance, or proven abilities in previous roles
Two (2) years in ETF Operations, Fund Accounting, Fund Administration, Fund Custody or related experience or 18 months of UMB Fund accounting experience

Nice To Haves

Background in fund accounting or ETF custody settlements

Responsibilities

Responsible for all functions related to the daily monitoring of ETF activities subsequent to the production of the net asset value for multiple ETFs
Ensure that the accounting, pricing, review and reconciliation have been performed for the ETFs
Ensure that basket process has successfully been submitted to the NSCC each night
Manage the order entry portal for ETFs
Monitor activity and act as the primary liaison for market participant inquiries
Act as the primary contact for ETF clients and ETF ecosystem
Develop/maintain strong working relationship(s) with advisors, authorized participants (APs), portfolio managers, exchanges, distributors, and custodians
Monitor AP activity and ensure that ETF creation/redemption orders are in good standing
Understand basket creation and mechanics and impact to downstream processes and systems
Identify any product gaps and develop and execute business plans to close them
Reconcile key accounts and resolve all exceptions on a daily basis
Report information to APs, custodians, brokers, and accounting systems
Provide technical, industry and client specific training
Manage client launches, including working with the advisor to establish the appropriate fund set-up, reporting needs, trade delivery methods, etc. to ensure a smooth transition
Work with assigned relationship manager for ensure onboarding execution
Partner with various internal/external parties to ensure compliance with SEC, IRS, and GAAP reporting regulations
Other duties as assigned

Benefits

Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
Health savings accounts
Flexible spending accounts
Dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits