The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. Duties include, but are not limited to: Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s) Make proactive suggestions of company products & services that address customer need(s) Convey and manage realistic customer expectations As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering Generate legible and accurate shop drawings for quotes/jobs as required Develop professional quotation(s) and present to customer(s) in a prompt fashion Capture all additional relevant details about the customer and/or job location to facilitate a successful job Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success Entry of relevant details into company sales software in a timely manner Proactively follow up with customers on pending sales quotes Proactively communicate with company vendors, including ordering of materials required for sold jobs Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received. Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.