Estimator Trainee

Clarkstown International Collision, Powered by VIVE • Nanuet, NY

431d • $37,440 - $45,760

About The Position

The Estimator Trainee position at Clarkstown International Collision offers a unique opportunity for individuals seeking a career in the automotive estimating field. This role provides paid training and hands-on experience under the guidance of industry leaders, focusing on customer service, insurance claims, and the fundamentals of becoming a licensed estimator. The position emphasizes growth and development within a supportive and employee-focused organization.

Requirements

• Must be at least 18 years of age.
• Ability to perform in a fast-paced, sometimes stressful, and high-volume environment.
• Professional attitude and appearance.
• Trustworthy with a high degree of integrity.
• Excellent written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Ability to remain calm under pressure.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Excellent customer service attitude.

Nice To Haves

• Experience in time management.
• Valid I-CAR Certification.

Responsibilities

• Answer incoming phone calls in a timely and polite manner, determining the purpose of the call and addressing customer questions or concerns.
• Welcome visitors by greeting them and checking in vehicles upon customer drop-off.
• Deliver vehicles back to customers upon completion of repairs.
• Schedule customer appointments and input customer information into computer software efficiently and accurately.
• Learn estimatics and compile repair plans.
• Make outbound calls to update customers about repair status and follow up with insurance companies regarding payments.
• Consistently check, sort, and forward emails.
• Create and manage both digital and hard copy filing systems for all insurance partners.
• Perform clerical work such as filing, photocopying, transcribing, and faxing.
• Take memos, maintain files, and organize documents.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed