Estimator - Auto Body
About The Position
At Assured Auto, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation. The Estimator's primary responsibility is creating estimates, coordinating repair needs for customers including all communication. Also, estimators inform and update customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles, documents and parts needed for repairs. The Estimator works with all team members in achieving the repair facilities KPIs.
Requirements
- High School Diploma or equivalent
- A minimum of 1 year of estimating experience in a collision repair environment or a similar role
- Experience using Mitchell and Qapter
- Working knowledge of vehicle repair practices and OE guidelines
- Strong knowledge of Google platform and Microsoft Office
- Strong attention to detail with a high degree of accuracy
- Ability to multitask and effectively manage a fast paced environment
- Valid driver's license required
Responsibilities
- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Write accurate estimates for the damage of vehicle and repairs to be completed
- Provide Customer with accurate and timely information, guiding them through the repair process
- Ensure ASE is updated accurately with important details from every customer interaction
- Ensure compliance with all insurance requirements
- Communicate all customer requests and needs to the appropriate team members
- Participate in daily "production walks" with the Management Team
- Attend training, information sessions and workshops recommended by Store Manager
- Build customer relationships and apply learning to maximize KPI performance (Sales/ GP/ EBITA/ BHPD/ NPS, Return Rate, etc.)
Benefits
- Competitive Pay
- Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
- RRSP with company match
- Annual Paid Vacation Time Off
- Career Growth Opportunities
- Ongoing Training
- A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Repair and Maintenance
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
