Estimator/Auditor II

Cox Communications • Elkridge, MD

8d • $20 - $30 • Onsite

About The Position

Duties & Responsibilities: Assist with workflow of designated sign off area and alert management/lot operations when lot is full. Review vehicles after condition report (and possibly, a test drive) are completed. Check for accuracy and update/add/delete damage lines when inaccurate. Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades. Suggest method of selling/announcing vehicles during the approval/audit process. Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management, Verify mileage/odometer for every vehicle; communicate with management when changes are made. Verify body work/paint times for suggested recon work. Add images to CR/damage lines for additional views of damage if missing or hard to see. Use Smart Approve technology and tablet Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc. Perform responsibilities and any other duties assigned by management independently or with little to no supervision

Requirements

• High School Diploma/GED and 1or more years of experience in a related field.
• Self-sufficient work ethic
• Maintains a professional but friendly demeanor.
• Demonstrates strong interpersonal and customer service skills.
• Communicate clearly and effectively.
• Pay close attention to detail.
• Valid driver’s license and safe driving record required.
• Ability to drive vehicles with manual (preferred) and automatic transmissions.
• Exhibits the ability to remain calm and polite when dealing with frustrated customers and/or technicians.
• Ability to work outside 100% of your day; in all weather conditions
• To be employed in this role, you’ll need to clear a pre-employment drug test.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

• Prior experience in a body shop or in the auction industry is highly preferred

Responsibilities

• Assist with workflow of designated sign off area and alert management/lot operations when lot is full.
• Review vehicles after condition report (and possibly, a test drive) are completed.
• Check for accuracy and update/add/delete damage lines when inaccurate.
• Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades.
• Suggest method of selling/announcing vehicles during the approval/audit process.
• Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management
• Verify mileage/odometer for every vehicle; communicate with management when changes are made.
• Verify body work/paint times for suggested recon work.
• Add images to CR/damage lines for additional views of damage if missing or hard to see.
• Use Smart Approve technology and tablet
• Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles
• Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc.
• Perform responsibilities and any other duties assigned by management independently or with little to no supervision

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees