Estimator and Client Service Representative

SpeedPro Boston Metrowest • Newton, MA

8d

About The Position

At SpeedPro Imaging, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers.

The Customer Service Representative is connection between our clients vision and SpeedPro. You will use your skills to understand client creative vision, translating that design requirements and preparing estimates . You must be detail oriented, a strong communicator, and process driven.

Requirements

• detail oriented
• strong communicator
• process driven

Nice To Haves

• Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)
• Graphic Design experience - note that this is not a graphic design role
• Strong communication and listening skills
• Highly motivated with a great attitude; a desire to help others via an engaging personality
• Professionalism, confidence, and willingness to roll-up sleeves and drive results

Responsibilities

• Manage the customer interaction from initial contact through final project output
• Review client needs and designs/artwork
• Prepare estimates and coordinate with production teams to ensure on-time and on-quality orders
• Engage customers and actively move them through the sales process and into production.
• Support the design process, as needed to ensure high-quality input for production.

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Paid Time Off
• Bonus potential
• Additional training/development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed