Esthetics Manager

Face Foundrié•San Diego, CA

12d•$28 - $32•Onsite

About The Position

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 60+ locations open and is continuing to expand nationwide. We’re looking for an Esthetics Manager who inspires greatness in their team by being a coach, motivator, and role model. This is a hands-on leadership role where you’ll balance people leadership, operations, guest experience while performing services on set days. Your goal: Build a strong esthetics team, create a positive culture, and ensure every guest experience reflects FACE FOUNDRIÉ’s standards of efficiency, approachability, and excellence.

Requirements

California Esthetics License ( required)
Education: High school or equivalent (required)
Availability to work evenings and weekends (required)
Ability to stand for extended periods and perform physical tasks throughout the day
Ability to lift up to 25 lbs. regularly (stocking, inventory, light equipment setup)
Ability to thrive in a fast-paced, modern, high-volume environment

Nice To Haves

1–3 years of leadership or management experience strongly preferred
Comfortable with digital systems (Boulevard, Gsuite, training platforms)
Hospitality or high-touch customer service experience preferred
Strong communication skills and the ability to motivate and coach a team
A passion for skincare, service excellence, and people development

Responsibilities

Inspire, coach, and develop your esthetics team to deliver consistent, high-quality service
Build a positive, feel-good, and inclusive environment
Lead by example with professionalism, communication, and client care
Celebrate wins, build confidence, and cultivate a culture of kindness and accountability
Create and manage esthetician schedules, coverage, and performance using Boulevard
Partner with ownership on hiring, onboarding, and inventory management
Ensure safety, sanitation, and service excellence at all times
Monitor timekeeping and ensure break compliance
Support Front Bar operations as needed
Lead onboarding and ongoing education for estheticians on FACE FOUNDRIÉ protocols, products, and retail performance
Facilitate in-store product and service training sessions with vendors and reps.
Conduct regular check-ins, performance reviews, and skill evaluations
Identify individual development needs and create coaching plans to support growth
Perform esthetic services on scheduled service days to support coverage and maintain hands-on expertise
Ensure service consistency and elevated guest experience across the team
Manage guest concerns and escalations with professionalism and empathy
Coach the team toward service, retail, and membership goals
Track KPIs including service revenue, retail performance, rebooking, retention, and productivity
Support performance improvement through coaching and accountability
Collaborate with ownership on marketing initiatives, events, and community engagement