Esthetician - Twin Farms

Twin Farms

About The Position

Twin Farms is located in bucolic Barnard, Vermont, about 90 minutes from Burlington, three hours from Boston, or five from New York City. Stays are reserved for adults only and are inclusive of all meals, fine wines and spirits, as well as all activities and equipment. As one of the worlds celebrated Five Star hotels, we recognize that people are essential to our success. Indeed, the very essence of great hospitality comes from the dedication of every member of the Twin Farms team. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Twin Farms is seeking a skilled and service-oriented Esthetician to join our luxury spa team. Our spa proudly features Biologique Recherche as our exclusive facial line. Comprehensive training will be provided on all facial products and body treatments.

Requirements

Current Vermont Esthetician license in good standing
Minimum 3 years of professional spa or esthetics experience
Proficient in performing all services within the scope of licensure
Excellent verbal and written communication skills
Warm, professional demeanor with strong interpersonal skills
Ability to maintain strict client confidentiality
Demonstrated customer service experience, preferably in a spa or hospitality setting
Ability to confidently explain treatments and services to guests
Strong work ethic with a commitment to service excellence
Well organized and able to manage multiple responsibilities efficiently
Energetic, enthusiastic, and self-motivated
Professional appearance, discretion, and conduct at all times
Strong team player with a collaborative mindset
Comfortable recommending and educating guests on retail products

Nice To Haves

Additional massage therapy or related credentials preferred, where applicable and permitted by state licensure

Responsibilities

Provide customized facials and body treatments in accordance with Twin Farms' service standards and current licensure
Conduct thorough client consultations to identify contraindications and assess skin conditions prior to treatment
Recommend appropriate skincare treatments, home care regimens, and retail products
Maintain a high level of product knowledge, including ingredients and benefits of Biologique Recherche and other spa offerings
Deliver a consistently warm, professional, and guest-focused experience
Manage appointment timing to ensure services begin and end on schedule
Prepare, clean, sanitize, and reset treatment rooms before and after each service
Follow all esthetics policies regarding sanitation, chemical usage, equipment care, and universal precautions
Monitor product inventory and communicate supply needs to management
Maintain accurate client cards and treatment notes as required
Care for linens and ensure proper replacement between sessions
Participate in required meetings and professional trainings
Support overall spa operations and assist with additional duties as assigned
Welcome guests in a warm and professional manner and escort them to and from treatment rooms
Answer guest questions knowledgeably and confidently
Demonstrate a strong commitment to hospitality, discretion, and personalized service
Respond promptly and professionally to guest needs or concerns