About The Position

Twin Farms is located in bucolic Barnard, Vermont, about 90 minutes from Burlington, three hours from Boston, or five from New York City. Stays are reserved for adults only and are inclusive of all meals, fine wines and spirits, as well as all activities and equipment. As one of the worlds celebrated Five Star hotels, we recognize that people are essential to our success. Indeed, the very essence of great hospitality comes from the dedication of every member of the Twin Farms team. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Twin Farms is seeking a skilled and service-oriented Esthetician to join our luxury spa team. Our spa proudly features Biologique Recherche as our exclusive facial line. Comprehensive training will be provided on all facial products and body treatments.

Requirements

  • Current Vermont Esthetician license in good standing
  • Minimum 3 years of professional spa or esthetics experience
  • Proficient in performing all services within the scope of licensure
  • Excellent verbal and written communication skills
  • Warm, professional demeanor with strong interpersonal skills
  • Ability to maintain strict client confidentiality
  • Demonstrated customer service experience, preferably in a spa or hospitality setting
  • Ability to confidently explain treatments and services to guests
  • Strong work ethic with a commitment to service excellence
  • Well organized and able to manage multiple responsibilities efficiently
  • Energetic, enthusiastic, and self-motivated
  • Professional appearance, discretion, and conduct at all times
  • Strong team player with a collaborative mindset
  • Comfortable recommending and educating guests on retail products

Nice To Haves

  • Additional massage therapy or related credentials preferred, where applicable and permitted by state licensure

Responsibilities

  • Provide customized facials and body treatments in accordance with Twin Farms' service standards and current licensure
  • Conduct thorough client consultations to identify contraindications and assess skin conditions prior to treatment
  • Recommend appropriate skincare treatments, home care regimens, and retail products
  • Maintain a high level of product knowledge, including ingredients and benefits of Biologique Recherche and other spa offerings
  • Deliver a consistently warm, professional, and guest-focused experience
  • Manage appointment timing to ensure services begin and end on schedule
  • Prepare, clean, sanitize, and reset treatment rooms before and after each service
  • Follow all esthetics policies regarding sanitation, chemical usage, equipment care, and universal precautions
  • Monitor product inventory and communicate supply needs to management
  • Maintain accurate client cards and treatment notes as required
  • Care for linens and ensure proper replacement between sessions
  • Participate in required meetings and professional trainings
  • Support overall spa operations and assist with additional duties as assigned
  • Welcome guests in a warm and professional manner and escort them to and from treatment rooms
  • Answer guest questions knowledgeably and confidently
  • Demonstrate a strong commitment to hospitality, discretion, and personalized service
  • Respond promptly and professionally to guest needs or concerns

Benefits

  • Health, dental, and vision insurance with employer contributions
  • Complimentary life insurance
  • 401(k) retirement plan with employer match
  • Paid vacation, holidays, and sick time
  • Employee Assistance Program (EAP) offering confidential support and resources
  • Relocation and travel assistance for select roles
  • Daily staff meal
  • Training, professional development, and tuition assistance
  • Competitive wages
  • Employee referral bonuses
  • Exclusive dining and lodging privileges
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