Esthetician Manager

Face FoundriéSan Diego, CA
$28 - $32Onsite

About The Position

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 60+ locations open and is continuing to expand nationwide. We’re looking for an Esthetician Manager who inspires greatness in their team by being a coach, motivator, and role model. This is a hands-on leadership role where you’ll balance people leadership, operations, guest experience while performing services on set days. Your goal: Build a strong esthetics team, create a positive culture, and ensure every guest experience reflects FACE FOUNDRIÉ’s standards of efficiency, approachability, and excellence.

Requirements

  • California Esthetics License ( required)
  • Education: High school or equivalent (required)
  • Availability to work evenings and weekends (required)
  • Ability to stand for extended periods and perform physical tasks throughout the day
  • Ability to lift up to 25 lbs. regularly (stocking, inventory, light equipment setup)
  • Ability to thrive in a fast-paced, modern, high-volume environment

Nice To Haves

  • 1–3 years of leadership or management experience strongly preferred
  • Comfortable with digital systems (Boulevard, Gsuite, training platforms)
  • Hospitality or high-touch customer service experience preferred
  • Strong communication skills and the ability to motivate and coach a team
  • A passion for skincare, service excellence, and people development

Responsibilities

  • Inspire, coach, and develop your esthetics team to deliver consistent, high-quality service
  • Build a positive, feel-good, and inclusive environment
  • Lead by example with professionalism, communication, and client care
  • Celebrate wins, build confidence, and cultivate a culture of kindness and accountability
  • Create and manage esthetician schedules, coverage, and performance using Boulevard
  • Partner with ownership on hiring, onboarding, and inventory management
  • Ensure safety, sanitation, and service excellence at all times
  • Monitor timekeeping and ensure break compliance
  • Support Front Bar operations as needed
  • Lead onboarding and ongoing education for estheticians on FACE FOUNDRIÉ protocols, products, and retail performance
  • Facilitate in-store product and service training sessions with vendors and reps.
  • Conduct regular check-ins, performance reviews, and skill evaluations
  • Identify individual development needs and create coaching plans to support growth
  • Perform esthetic services on scheduled service days to support coverage and maintain hands-on expertise
  • Ensure service consistency and elevated guest experience across the team
  • Manage guest concerns and escalations with professionalism and empathy
  • Coach the team toward service, retail, and membership goals
  • Track KPIs including service revenue, retail performance, rebooking, retention, and productivity
  • Support performance improvement through coaching and accountability
  • Collaborate with ownership on marketing initiatives, events, and community engagement

Benefits

  • Competitive hourly compensation
  • Structured schedule with set service days
  • Potential for service commission and gratuities on service days
  • Potential for quarterly performance bonuses tied to team results
  • Paid time off, paid sick time, and 401k
  • Product discounts and service perks
  • Ongoing leadership training and professional development
  • Supportive, inclusive culture that values growth, accountability, and teamwork
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