Esthetician & Facial Experience Specialist

goop

29d•$26 - $30•Onsite

About The Position

As the Esthetician & Skincare Experience Specialist, reporting to the Store Manager, you will deliver exceptional skincare treatments that support goop’s beauty-as-wellness philosophy at our Marin store. You will play a key role in maintaining and elevating our existing in-store facial experience, ensuring consistent excellence in service, protocols, and guest experience. Through expert treatments, thoughtful client engagement, and strong operational ownership, you will help uphold goop’s high standards of luxury, wellness, and performance.

Requirements

Valid California Esthetician License with experience as a Facialist, preferably in a holistic spa or wellness environment.
Experience in setting up or managing treatment rooms and developing treatment strategies.
Strong knowledge of skincare products, treatments, and clean beauty practices and products.
Excellent interpersonal skills and a passion for wellness and alignment with goop’s holistic values.
Ability to work independently and collaboratively in a fast-paced retail environment.

Responsibilities

Deliver high-quality facial treatments, including facial massage, lymphatic drainage, and red-light therapy, ensuring all services align with goop’s elevated wellness philosophy.
Independently manage the booking system, including scheduling, driving repeat visits, maximizing client loyalty, and acquiring new clients through in-store engagement.
Maintain impeccable cleanliness, sanitization, and organization of the treatment room at all times, ensuring compliance with health, safety, and goop standards.
Provide personalized product recommendations during and after treatments to enhance the guest experience and meet your set goop beauty sales goal.
Partner with the beauty team and corporate partners to refine and optimize existing facial protocols, equipment usage, and product assortment.
Stay aligned with goop’s brand values, training, and service standards, maintaining exceptional expertise in both treatments and product knowledge.