Essential Skills Instructor

Year Up • San Jose, CA

1d • Hybrid

About The Position

The Essential Skills Instructor will report to the Lead Instructor and will teach courses in business writing, public speaking, and customer service, all in a virtual setting. This is a well-established curriculum that the Essential Skills Instructor will adapt and refine based on needs of a new model launch. Emphasis in the virtual classroom is on experiential learning; the students will learn the key competencies required for jobs in Consumer Banking and/or Client Services through in-depth role-plays, practice, and real-life application, as guided by the instructor. The foundation of Year Up United’s business model is high expectations and high support. Instructors spend much of their time guiding students in professional behavior, helping them to build confidence, and advising them on choices that will help them reach their goals. Instructors are also key members of the centralized academic team and are expected to support collaboration on interdisciplinary projects and serve as coaches for more junior instructors. You will be working with student participants across multiple geography markets and will be connecting with young adults virtually as they prepare for internships at a variety of corporate partners. To be successful in this role, you’ll bring a passion for education, strong classroom experience, and a passion for driving skill development of young adults in a virtual setting. You’re someone who finds satisfaction in developing and delivering creative, interactive lessons, and serving as a coach to our young adults. You’re also interested in using your experience and expertise to strengthen the overall instructional capacity of the team. In keeping with Year Up United’s values, the Instructor will also have the opportunity to interact with students on an individual level, as a group facilitator, and advocate, participating in building a positive educational environment.

Requirements

• 1-3 years of experience as an educator required
• 1+ years of experience in finance, client services, or business preferred
• 1+ years’ experience teaching or working with youth preferred
• An interest in implementing progressive methodologies and in creating a hands-on, interactive learning environment
• Strong proficiency in Microsoft Office
• Experience managing projects with exceptional attention to detail
• Excellent communication skills, strong teamwork skills, and mature interpersonal style and the ability to interact with a diverse range of people
• Strong organizational and time management skills with the ability to work under pressure
• A desire to collaborate and be part of the learning team
• Experience with curriculum, syllabus development and lesson planning
• Experience with student assessment; and a talent to continuously evaluate the curriculum to identify what is working and what improvements can be made
• A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up United
• Understanding of the Opportunity Divide and its drivers
• Commitment to diversity and inclusion

Nice To Haves

• Bachelor’s degree preferred
• Experience with eLearning, computer-enhanced teaching, and blended learning approaches preferred
• Proficiency with various Learning Management Systems (i.e. Brightspace, Moodle, Sakai), and virtual and online video tools for teaching and learning (i.e. Second Life, Adobe Connect) preferred
• Proficiency in customer service techniques, Personal Finance, and/or CRMs

Responsibilities

• Instruct courses in business writing, public speaking, and customer service of approximately 50-60 students daily, in classes of 25-30, using curriculum that aligns to college-level courses
• Produce and instruct high-quality, student-driven, and project-based classes daily in which students learn, are challenged, and enjoy the learning process
• Provide guidance for self-directed learning and provide one-on-one tutoring outside of class
• Manage the classroom successfully following the Year Up United contract and behavior-modification model
• Work with other instructors to refine and document the Essential Skills curricula
• Identify key competencies for instruction to meet both college-level course requirements and industry-workplace needs
• Hone assessment tools to measure learning and growth of Year Up United students and to ensure successful transition of students to corporate internships; make use of these tools to continuously monitor and evaluate Year Up United’s performance
• Ensure that students’ communication abilities and professional skills meet the needs of internship and college partners
• Coordinate academic team efforts, including collaboration on interdisciplinary projects
• Other duties as assigned
• Attend and participate in ongoing curriculum planning meetings with Academic team
• Attend and participate in weekly Academic Team Meetings and periodic Professional Development workshops and trainings
• Serve as a coach for a small number of current students
• Join and sometimes facilitate weekly group sessions with students
• Participate in staff meetings and trainings

Benefits

• Comprehensive healthcare options and dental coverage
• 401(k) match for eligible participants
• Earn three weeks paid vacation in first year of employment; four weeks after initial year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level