Espresso & Beverage Equipment Technician

Incredible FlavorsOrlando, FL
154dOnsite

About The Position

Incredible Flavors is a fast-growing distributor of specialty coffee products, equipment, and breakroom supplies serving cafés, offices, and hospitality businesses across Central Florida. We are looking for a skilled and motivated Service Technician to join our team, with a strong emphasis on servicing commercial espresso equipment , including super-automatic machines . This role involves the installation, maintenance, and repair of coffee brewers, espresso machines, and water systems at customer locations. A significant portion of the work supports third-party service contracts for national equipment and coffee brands that depend on Incredible Flavors for responsive, professional service. We’re seeking a mechanically inclined, detail-oriented technician who thrives in the field and values excellent customer service. Experience with espresso equipment — particularly super-automatics — is highly preferred, but we are willing to train the right candidate.

Requirements

  • High school diploma or equivalent
  • Valid driver’s license with a clean driving record
  • Must be eligible to work in the United States
  • Ability to pass a background check
  • Must be able to lift up to 75 lbs and safely maneuver heavier equipment using dollies or team assistance
  • Friendly, professional demeanor with strong verbal communication skills
  • Self-motivated and able to work independently in the field
  • Team-oriented with a positive attitude and willingness to collaborate
  • Strong organizational skills and attention to detail
  • Ability to follow directions and adhere to all traffic and safety rules

Nice To Haves

  • Hands-on experience with commercial espresso machines, coffee brewers, grinders, and water systems
  • Basic understanding of plumbing, electrical, and refrigeration systems
  • Trade background or technical training in a related field (HVAC, electrical, appliance repair, etc.)
  • Previous experience servicing ice machines or water filtration equipment
  • Manufacturer certifications for coffee equipment or water coolers are a plus

Responsibilities

  • Diagnose and repair commercial coffee and espresso equipment, including super-automatic machines
  • Service and maintain water coolers and point-of-use filtration systems (filter changes, sanitization, etc.)
  • Perform routine maintenance on ice machines, including cleaning and basic troubleshooting
  • Complete scheduled service tasks under company-managed agreements and third-party service contracts
  • Inspect all equipment types for leaks, performance issues, and general wear during site visits
  • Follow all company and customer safety policies and protocols while on job sites
  • Maintain and care for assigned service vehicle, ensuring cleanliness and compliance with maintenance policies
  • Safely transport tools, parts, and equipment to and from customer locations
  • Use standard hand tools and diagnostic equipment to perform field repairs and preventive maintenance
  • Communicate professionally with customers and document all work using company systems or mobile apps
  • Demonstrate consistent, reliable attendance and responsiveness to scheduling and dispatch
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