ESIS ProClaim Coordinator, A&H
About The Position
Efficiently coordinates all cases and claims, ensuring all relevant documents and required information are collected and managed according to each individual claim or policy. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Responsibilities
- Provide primary administrative support to the Accident & Health (A&H) team.
- Create claims in the claims system based on email notifications; must be comfortable working with PDF forms and shared folders.
- Distribute claim-related notifications and documents via email and/or regular mail, and set tasks for case managers.
- Respond to customer service calls by providing basic information or directing more complex inquiries to the appropriate case manager.
- Communicate any issues affecting departmental efficiency to the Team Leader.
- Adapt priorities throughout the day in response to department or team needs.
- Demonstrate strong verbal and written communication skills.
- Take initiative to support additional phone and non-phone projects as needed by the team.
- Collaborate regularly with colleagues to distribute work, streamline processes, and effectively prioritize daily tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
