ESIS ProClaim Coordinator, A&H

Chubb • Overland Park, KS

7h • $46,000 - $64,000

About The Position

Efficiently coordinates all cases and claims, ensuring all relevant documents and required information are collected and managed according to each individual claim or policy.

Requirements

• High school diploma or GED required
• Strong verbal and written communication skills
• Ability to work effectively as part of a team and independently resolve issues in situations with limited guidance
• Reliable and well-organized
• 1–2 years of prior office experience preferred
• Proficiency in Microsoft Office (Word and Excel), including the ability to open and review documents
• Strong multitasking abilities
• Excellent telephone communication and customer service skills

Nice To Haves

• Experience in an inbound call center is a plus
• Familiarity with insurance industry is a plus

Responsibilities

• Provide primary administrative support to the Accident & Health (A&H) team.
• Create claims in the claims system based on email notifications; must be comfortable working with PDF forms and shared folders.
• Distribute claim-related notifications and documents via email and/or regular mail, and set tasks for case managers.
• Respond to customer service calls by providing basic information or directing more complex inquiries to the appropriate case manager.
• Communicate any issues affecting departmental efficiency to the Team Leader.
• Adapt priorities throughout the day in response to department or team needs.
• Demonstrate strong verbal and written communication skills.
• Take initiative to support additional phone and non-phone projects as needed by the team.
• Collaborate regularly with colleagues to distribute work, streamline processes, and effectively prioritize daily tasks.

Benefits

• Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.
• This role may also be eligible to participate in a discretionary annual incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees