ESIS Claims Representative, AGL

Chubb•Overland Park, KS

37d•Onsite

About The Position

ESIS is seeking an experienced Auto, General & Liability (AGL) Claims Representative for the Overland Park, KS office. This role is responsible for handling and maintaining all AGL claims and file reviews under the general supervision of a supervisor, as part of the ESIS team. Key Objective: Investigate and resolve claims promptly, equitably, and in accordance with established best practice guidelines, under the direction of the Claims Team Leader. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Requirements

experienced Auto, General & Liability (AGL) Claims Representative

Responsibilities

Receive assignments and review claim and policy information to provide background for investigation; may determine the extent of the policy’s obligation to the insured, depending on the line of business.
Contact, interview, and obtain statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, and other relevant parties to gather necessary claim information.
Inspect and appraise damage for property losses or arrange for such appraisals, as required by the line of business.
Evaluate facts obtained during investigations to determine the extent of liability and the company’s obligation under the policy contract.
Prepare reports on investigations, settlements, denials of claims, and individual evaluations of involved parties.
Set reserves within authority limits and recommend reserve changes to the Team Leader as appropriate.
Review the progress and status of claims with the Team Leader, discussing challenges and suggesting remedial actions.
Prepare and submit to the Team Leader any unusual or potentially undesirable exposures.
Assist the Team Leader in developing methods and improvements for handling claims.
Settle claims promptly and equitably.
Obtain releases, proofs of loss, or compensation agreements, and issue company drafts for claim payments.
Inform claimants, insureds, customers, or attorneys of claim denials when applicable.