ESIS Claims Representative, AGL

Chubb ExternalPhoenix, AZ
77d

About The Position

ESIS is seeking an Auto/General Liability Claims Representative to handle commercial claims for our client accounts. The Claims Representative under the direction of the Claims Team Leader, investigates and settles property damage claims promptly, equitably and within established best practices guidelines.

Responsibilities

  • Receives assignments and reviews claim and policy information to provide background for investigation.
  • Contacts, interviews and obtains statements from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
  • May inspect and appraise damage for property losses or arranges for such appraisal depending on line of business.
  • Evaluates facts supplied by investigation to determine extent of liability of the insured and the company’s obligation to the insured under the policy contract.
  • Prepares reports on investigation, settlements, denials of claims, and individual evaluation of involved parties.
  • Sets reserves within authority limits and recommends reserve changes to Team Leader.
  • Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
  • Assists Team Leader in developing methods and improvements for handling claims.
  • Settles claims promptly and equitably.
  • Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
  • Informs claimants, insureds/customers or attorney of denial of claim when applicable.
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