Escrow Support Specialist - Bradenton, FL

Anywhere Integrated Services•Bradenton, FL

About The Position

Description Job Responsibilities: Task Management: · Maintain an accurate daily task list (workflow dashboard) without overdue items. · Provide centralized operational support to the escrow branch, including: o Reviewing commitment/prelim and seller/buyer information forms. o Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. o Balancing files and preparing closing documents. o Handling any other assigned workflow dashboard tasks. Document Evaluation: · Evaluate and review real estate contracts and all supporting documents meticulously. · Manage files to ensure accuracy and completeness of documentation. · Compile and process escrow instruction packages. Branch Collaboration: · Collaborate with branch operations to prepare for closings. · Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. Risk Assessment: · Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. Education / Experience · Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.” Competencies · To perform the job successfully, an individual should demonstrate the following competencies: · Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. · People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. · Technical- ability to learn and navigate multiple software systems with a high level of competency. · Critical Thinking/Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. · Partnership/Collaboration—the individual remains open to others' ideas and exhibits willingness to try new things. · Oral/Written Communication—the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. · Quality Assurance —the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. · Adaptability—the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. · Building Collaborative Relationships – the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: · Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D · 401(k) savings plan with company match · Paid Time Off to Include Holidays, Vacation Time, and Sick Time · Paid Family & Paternity Leave · Life Insurance · Business Travel Accident Insurance · All employees receive access to LinkedIn Learning · Tuition reimbursement for approved programs · Employee Referral Program · Adoption Assistance Program · Employee Assistance Program · Health and Wellness Program and Incentives · Employee Discounts · Employee Resource Groups

Requirements

Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.”
Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.
Technical- ability to learn and navigate multiple software systems with a high level of competency.
Critical Thinking/Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
Partnership/Collaboration—the individual remains open to others' ideas and exhibits willingness to try new things.
Oral/Written Communication—the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
Quality Assurance —the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability—the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.
Building Collaborative Relationships – the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.

Responsibilities

Maintain an accurate daily task list (workflow dashboard) without overdue items.
Provide centralized operational support to the escrow branch
Reviewing commitment/prelim and seller/buyer information forms.
Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases.
Balancing files and preparing closing documents.
Handling any other assigned workflow dashboard tasks.
Evaluate and review real estate contracts and all supporting documents meticulously.
Manage files to ensure accuracy and completeness of documentation.
Compile and process escrow instruction packages.
Collaborate with branch operations to prepare for closings.
Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.
Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.