Escrow Product Specialist-3

Citigroup

3d

About The Position

Drive success in a fast-paced Escrow environment, serving Citi Wealth clients nationwide. As an Escrow Specialist, you will manage transactions from inception to completion, ensuring compliance and mitigating risk while delivering exceptional service.

Requirements

• 10 years of experience in escrow agent transactions or settlement funds.
• Deep understanding of escrow and paying agent transactions and contract negotiation.
• Solid understanding of escrow and paying agent end to end lifecycle management with solid product expertise.
• Strategic thinking and creative problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional project management, analytical, and negotiating skills.
• Excellent interpersonal, client relationship management, and communication skills.
• Bachelor's degree required
• Ability to travel domestically as required.
• Commitment to ethical conduct and sound business practices.

Nice To Haves

• JD, MBA, or other advanced degree is a plus.

Responsibilities

• Transaction Management: Structure, negotiate, and execute complex escrow and paying agent agreements, collaborating with internal legal counsel to minimize risk and ensure compliance.
• Client Collaboration: Partner with Escrow Business Development and Private Bankers to onboard clients, gather necessary documentation, and coordinate seamless deal closings.
• Cross-Functional Partnership: Engage with internal specialists (foreign exchange, equity) to provide comprehensive solutions tailored to client needs.
• Operational Oversight: Oversee account openings, fundings, and closings, ensuring accuracy and resolving any deficiencies.
• Risk Management: Monitor account activity, manage "tickler" items, and oversee claim submissions, adhering to contractual and legal obligations.
• Client Communication: Serve as a primary point of contact for client inquiries, providing timely and accurate resolutions.
• Sales Support: Participate in sales calls and client presentations to promote Escrow Agent services.
• Compliance: Adhere to all legal and regulatory policies of Citi Wealth

Benefits

• In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees