Escrow Operations Specialist - US Based Remote

Anywhere

3d•Remote

About The Position

The Specialist, Escrow Operations will provide critical support to the escrow team by assisting with post-closing corrective matters, troubleshooting operational issues, and ensuring accuracy in financial and file management processes. This role is essential for maintaining compliance, operational efficiency, and exceptional service standards.

Requirements

Strong understanding of escrow processes and post-closing requirements.
Proficiency in escrow software and core operating systems.
Detail-oriented with excellent problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication and collaboration skills.

Responsibilities

Post-Closing Support:
Prepare and process corrective deeds and other post-closing documentation.
Retrieve and review files from the core operating system for audits and third parties as needed.
Troubleshooting & Escrow Officer Support:
Assist escrow officers with troubleshooting or timely assistance needs
Provide guidance on system navigation and problem-solving for operational challenges.
Financial & Reconciliation Assistance:
Support trial balance reviews and assist with clearing outstanding checks.
Help identify and resolve accounting discrepancies in escrow transactions.
Operational Efficiency:
Collaborate with the Senior Support Specialist to streamline processes and implement best practices.
Maintain accurate records and documentation for audit and compliance purposes.
Additional Duties:
Assist with special projects and business needs as assigned.
Provide backup support for other operational functions during peak periods.