Escrow Operations Specialist I

Peapack-Gladstone Bank • Bedminster, NJ

110d • $48,063 - $51,000 • Hybrid

About The Position

The Escrow Operations Specialist plays a critical role in supporting the bank's escrow services by managing the daily operations of escrow accounts, ensuring regulatory compliance, and delivering exceptional service to internal and external clients. This position requires strong attention to detail, knowledge of banking regulations, and the ability to work collaboratively across departments.

Requirements

• High School Diploma required; associate or bachelor's degree preferred.
• Minimum of 1-2 years of related banking experience preferred.
• Experience in banking operations, escrow services, or treasury management a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and banking software platforms.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Processes all daily work related to escrow accounts including daily posting of entries, daily calculation of interest, daily preparation of reports and daily proof.
• Support Escrow products including: IOLTA, IOLA, Municipal, Landlord Tenant, 1031 Exchange, Title Companies, and Attorney Trust accounts.
• Update/open new sub accounts.
• Process disbursements, and adjustments accurately and timely.
• Assists Escrow Sales in onboarding and training new client relationships.
• Monitor client account activity to ensure proper funding and compliance with escrow agreements.
• Assists Escrow Operations Manager with month end reconciliations, IOLTA and IOLA remittances.
• Assist with internal and external audits by preparing documentation and responding to inquiries.
• Maintain accurate records and ensure proper documentation for all escrow activities.
• Serve as a point of contact for clients, attorneys, title companies, and internal departments regarding escrow-related inquiries.
• Provide timely updates and resolve issues related to escrow accounts and transactions.
• Collaborate with banking teams to ensure seamless operations.

Benefits

• Competitive compensation package.
• Generous paid time off program.
• Comprehensive medical, dental and vision coverage.
• Maternity/paternity leave.
• Hybrid work environment (for most roles).
• Education reimbursement.
• Wellness programs.
• Participation in an Employee Stock Purchase Program.
• 401K with a generous match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED