Escrow Officer/ Transaction Manager, Dayton

Northwest Title • Dayton, OH

135d

About The Position

As an Escrow Officer/Transaction Manager at Northwest, you will act as the first and primary point of contact with our clients, ensuring an excellent client experience. You will coordinate communication with realtors, lenders, attorneys, buyers, sellers, and members to prepare for closing. Your responsibilities will include ensuring that all items on a title insurance commitment are resolved before closing, clearing title defects, and obtaining documentary proof to resolve a defect or obtain signatures on documents needed to insure marketable title. You will prepare the Closing Disclosure and/or Settlement Statement, compliant with the purchase contract, lender closing instructions, and federal/state requirements. Additionally, you will perform closing and settlement functions per company standards and create or maintain business relationships with realtors and lenders for the continued success of our business. As a Transaction Manager, you will manage a “file” (title order) from beginning to end, ensuring accurate closing and disbursing of files under a deadline while providing excellent, professional service to our clients. You will be responsible for working with other departments to get the file closed, ultimately ensuring the overall successful outcome.

Requirements

• At least one year of experience working in the Real Estate Title industry.
• Proven organization and communication skills.
• Experience coordinating communication across multiple channels and people.
• Ability to multi-task and work quickly but accurately.
• Quality communication skills via email, phone, video, and in-person, including proper grammar and spelling.

Nice To Haves

• A minimum of one year experience in a similar role in a real estate title company.

Responsibilities

• Acts as the first and primary point of contact with clients.
• Coordinates communication with realtors, lenders, attorneys, buyers, sellers, and members to prepare for closing.
• Ensures all items on a title insurance commitment are resolved before closing.
• Clears title defects and obtains documentary proof to resolve defects or obtain signatures on documents needed to insure marketable title.
• Prepares the Closing Disclosure and/or Settlement Statement, compliant with purchase contract, lender closing instructions, and federal/state requirements.
• Performs closing and settlement functions per company standards.
• Creates or maintains business relationships with realtors and lenders for continued business success.
• Manages a title order from beginning to end, ensuring accurate closing and disbursing of files under a deadline.

Benefits

• PTO begins accruing on your first day.
• 10 paid holidays annually.
• Medical (including telehealth), dental, and vision insurance.
• 401(k) with employer match.
• FSA and HSA options.
• Company-paid life insurance.
• Generous bereavement policy — including pet bereavement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level