Schedules, coordinates and performs closing transactions between loan establishments, sellers, borrowers and real estate agents by performing the following duties. The Escrow Officer is a critical team player that works with other team members in executing a plan to build and/or maintain a customer base to ensure financial contribution to TitleOne. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provide leadership to the Escrow Team by performing such duties as training, resolving conflicts coordinating with other departments, monitoring files, attending team meetings, establishing and monitoring performance objectives, participate in performance appraisals for escrow assistants and recommend necessary changes to ensure work flow and escrow processes run smoothly. In small operations, this position may also lead the escrow team. Establishes marketing goals and action plans to retain and acquire customer for maintenance and target segments. Consistently follow State, Federal and Company rules and regulations regarding settlement services, including Department of Insurance regulations/guidelines and Consumer Financial Protection Bureau (CFPB) in accordance with State law. Work closely with Title Team to clear title on each transaction. Comply with TitleOne Corporation escrow trust accounting standards outlined in the process and procedure manual. Conducts closing transactions as a neutral third party, compiles loan documents, title research and Real Estate Agent instructions. Answer questions of buyers and sellers relating to details of transaction and obtains signatures of principal parties on necessary documents. Oversees personally or through team members the following functions: Handle pre and post closing curative matters. Continual review of all files. Review all invoices and evidence of payment for both buyer and seller. Oversee personally or through team member updates to lenders and real estate agents. Review real estate contract, lender instructions and closing requirements and/or special instructions. Heavy telephone and email contact with realtors, lenders, buyer and sellers. Answer inquiries regarding status of files, explain curative problems and procedures with all parties involved in transaction. Review title commitment for accuracy and clear title. Prepare closing statement/disclosure to comply with industry and federal regulations. Review lender documents prior to closing. Oversee all aspects of problem solving with transaction and customers. Prepare curative documents as needed. Upload documents and related correspondence into ResWare.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees