Escrow Manager

Tri Pointe Homes Holdings, Inc. • Lake Mary, FL

91d

About The Position

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team. Tri Pointe Assurance, the title and escrow affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group as an Escrow Manager in Orlando, FL.

Requirements

• High School Diploma or equivalent required
• Notary Public required
• California Title License required
• Minimum of 3 years escrow operations/management experience required
• Minimum of 2 years at a supervisory level or above required
• Ability to type 40+ WPM
• Strong computer skills with working knowledge of Microsoft Office and title software applications
• Specialize in RESPA with an understanding of the company's underwriting guidelines
• Understanding of title and settlement rules and regulations
• Effective communication, presentation, and organization skills

Responsibilities

• Ensure daily branch operations are conducted per operations standards
• Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing, and post-closing
• Coordinate with business partners to ensure smooth transitions and support between land, construction, sales, accounting, and mortgage
• Ensure quality customer service. Serve as point of contact for customer questions and concerns as needed
• Monitor, review and respond to internal and state escrow and accounting audits
• Ensure proper handling of all funds and closings
• Prepare and adhere to departmental budgets with a focus on expense reduction and maximizing revenue
• Perform as a team member in allocating and coordinating the workflow
• Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
• Maintain and foster branch participation in division/community events and promote Tri Pointe Homes values and culture
• Ensure that all security procedures are followed, the branch is operationally sound, and satisfactory audits are achieved
• Identify & mitigate operational risk and ensure ongoing adherence with compliance procedures
• Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds
• Completes closing by recording and filing documents; preparing and distributing final closing statements and titles. Prepares settlement statement by utilizing lender instructions
• Ensure appropriate staffing to meet department needs
• Utilize recruiting and selection tools/processes to build organizational talent
• Delegate work according to employee’s abilities and skills
• Evaluate employee performance and plan for compensation actions based on performance
• Provides developmental opportunities through identification of internal and external training opportunities
• Provides continuous coaching regarding functional and leadership as well as technical skills and behaviors
• Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc.
• Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems, and banking transactions
• Work with team members to resolve minor disciplinary issues via verbal counseling, and refer larger issues to the VP, Title and Escrow Services, and HR
• Other duties and projects as assigned

Benefits

• Diversity and inclusion initiatives
• Equal Opportunity Employer
• Commitment to reasonable accommodations for applicants with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED